Phone

It has an available/free tone, but does not accept any incoming calls. All incoming calls are immediately sent to voice mail and it does NOT ring at home. Why?

I have internet plus phone from Cox; I'm currently on the 150MB plan. I'd like to upgrade the internet, which requires a new modem. I don't want a combo/router unit; I have my own router setup and no reason to change it. The TM3402 modem would seem to suit the bill, but it seems to be unobtainable.

I moved 4 miles in the same city and asked to keep my land phone number I had for 15 years, always with Cox. Without hesitation, the operator said "sure we can, sign up for the $10 plan here!". After 6 weeks and several phone calls and store visits, they told me that they couldn't transfer the numbe

Hello. I just had the panoramic WiFi modem installed. I followed the directions to plug the telephone line in. However, now I have no signal. The phone line is used solely as communication with the alarm company. Had no problem using the previous phone modem. Any idea why this is happening?

I had a modem for my Cox services (wifi and voice) for about 5 years. It died and I "upgraded" to a panoramic wifi gateway (model CGM4140COM). The only change was switching out the devices. When I try to use the phone, there is no dial tone. I checked all the physical connections, the cord from the

When using my landline, many people are telling me that my number comes up as SPAM on their caller ID I've never had this issue until about 2 weeks ago after a Cox scheduled maintenance in my area I contacted tech support and they rebooted my system and told me to unplug/plug phone to modem but that

I keep receiving calls with the caller ID Cox Store Pensa (850) 898-3411. This number is an actual Cox Store in Pensacola, Florida. I live in Arizona. They want tell me that there is going to be some interruption with my internet and want me to get in front of my computer so they can walk me through

Last Phone call was from (303)338-1778 SCAM and claims they had a server problem last week and I need to reset my computer. Want me to go to the computer and tell them some settings.

Hello

I have Cox Home Phone with visual voicemails forwarded to my email address as text. I love that. BUT, it leaves a stutter tone on my phones handset that is extremely load and grating to me. I'm wondering if there is a way for Cox to disable the stutter tone. I ONLY want to receive or manage my voice