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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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Phantom calls

First I've been back here for a year or so, it seems to have disappeared... Any ways, looking at my call history that I monitor daily, I often see multiple numbers as having been dialed from here, within seconds or simultaneously, with a duration of 0 seconds. I wonder if my number is being used by

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Same problem. Calls go dead and I keep talking...

My calls have gone dead (unknown to me as I keep talking. Person on the other end can hear me but I don't hear them). This has been going on for about 2 months so assuming it was my 4 year old Panasonic phone, I purchased the same product to start anew. After spending $100 on new phones, I have the

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Skype "Poor Connection" Issues

I need Skype for work, period. It's a deal-breaker if I can't get this to work. I can use skype with my phone hotspot, but not over my wireless panoramic modem. Speed tests all check out, but something on the network is blocking the call or causing lags big enough to drop the call and give the "Poor

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Problems with one area trying to call us.

Calls originating from around Chattanooga Tn only ring once and stop. 2nd or 3rd calls sometimes come through. If we answer during the first ring we frequently get the call. At first we thought it was from just one phone number, however a second person has been trying to call from that area and has

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trying to access call history

i was trying to access my call history for the last 6 months while doing so i realized i recently got the number changed. would i be able to access the call history for the old number?

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Call blocking of Spam

I have unsuccessfully tried to activate NoMoRoBo and need support. These are the steps performed: Cox->SettingsNoMoRoBo->ONEstablished an account at NoMoRoBo as directed.Unable to Activate in SettingsSimultaneous Ring->OnUnable to Save. The Save button is grayed out.How do I save the setting? On a r

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Suspected spam

8/12/20. 11:39 am. Call fromSNTJDCHDRESHOSP, 8OO-822-6344. Rang through, Google search did not find who the call was from. Please check it and add it to your spam list if needed.

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Phone service

Do you have to have a phone connection for internet service? I don’t use any phones except cell but am being charged for phone service call waiting etc. can this be cancelled?

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Federal Universal Service Fund charge

Under phone charges, Federal Universal Service Fund charge went from $1.49 last month to $22.19 this month! Why?

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Disabling Voice Mail

I've turned off Voice Mail in the Tools section, but when I'm on a call and another call comes in, it still gets forwarded to Voicemail. I don't want this! I don't want a caller to have a chance to leave a message if I am already on the line. My call waiting feature alerts me a call is coming in, an

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