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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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Why is my Nomorobo all of a sudden not working and no one is responding to me about this when I question it?

Why is my Nomorobo all of a sudden not working and no one is responding to me about this when I question it?

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Cox Phone Service and Verizon

When Cox ubstalls phone service, do they completely cut the Verizon lines and run a new line from pole as I cant seem to get any signal from the outside network interface? I currently still have Cox phone service so perhaps that is making a difference. Thanks.

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Help with phone installation

I have pana WiFi Arris TG1682 which connects to my cable line via a two way splitter shared with my TV. How do I install my phone modem now? Or do I not need the phone modem - can I just plug my Cox phone into the Arris TG1682? Do I need a 3 way splitter? Help.

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Time on 4 different Caller ID devices +1hour

I just noticed 11-03-2020 that the time for incoming calls are +1 hour on 4 different caller id devices. The devices are AT&T CL4940, VTech Cordless CS 6519-2, Radio Shack Caller ID 43-3903 and Radio Shack Caller ID CID 2901. I had a Chat window going with support yesterday and they insisted that th

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Daylight savings time change

ID caller not give correct time. It is one hour off. Time on ID caller has not changed. The same thing happened in spring, until I told in the forum for Cox to change the time.

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SES-0007 ERROR What now?

SES-0007 ERROR max number of sessions exceeded What now?

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Netgear CM1000

Hello, Is there an adapter that will allow me to use my Netgear CM1000 with my cox Internet and Telephone? The CM1000 does not have a phone jack and I cannot swap itt out for another modem. I am paying for Cox telephone and cannot use it. I am willing to purchase the equipment. There has to be a way

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Voicetools website

What's up with voicetool.cox.com? Every time I try to go there it just hangs at the initial "Please wait...." screen. I've tried three different browsers and they all do the same thing.

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Call Waiting keeps getting turned back on

I keep turning off call waiting via phone settings online and it turns back on after a few days. I live on conference calls and this is SUPER ANNOYING. What needs to be done to fix this?

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Porting out Question---I want to port out my number but keep Cox Phone (will it assign a new number?)

I get too many bogus calls on my home phone. I don't want it ringing all over my house waking people up. But I want to keep COX phone service because of my (monitored) alarm system requirements. Porting out Question--- I want to port out my number but keep Cox Phone service. I have had this number f

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