New Contributor III
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56 Messages
Robocalls
Over the last few days I have been inundated with "You've overpaid your utility bills so press 1 if you're a sucker" robocalls. I report every one of them to Nomorobo. All the calls come in with unverified (naturally) caller-IDs. Is there some technical reason that Cox can't implement an option that blocks all calls with an unverified caller-ID? This is beyond annoying.
DavidA2
Former Moderator
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212 Messages
3 years ago
I know how irritating those phone calls can be. You may want to check out this link on blocking anonymous calls. www.cox.com/.../using-anonymous-call-rejection.html .
David
Cox Forums Moderator
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Bruce
Honored Contributor III
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5.7K Messages
3 years ago
The FCC got the flagging backwards. If a number is unverified, this unverified number should be appended with a flag...not the verified numbers.
For example, if an unverified number is preceded with a , you could block the number by its flag. Of course, you could only do this as a wildcard... 123-456-7890, 000-000-0000, etc. All numbers preceded with the get blocked.
If Cox offered this option, Cox would (naturally) charge you for the service. If you had a local call-blocking feature on your telephone or as a standalone device, which supports wildcarding, it'd be a cheaper option.
As with telemarketing crackdowns, the Do Not Call Registry, Nomo and this program (STIR/SHAKEN)...another gov't flop.
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Darkatt
Honored Contributor
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1.9K Messages
3 years ago
The problem is, MOST of these callers are spoofing the phone numbers, and changing their number on each call. Because the numbers themselves are legitimate, but they are used minimally, they aren't blocked. If it was a telemarketer, using the same number to call from, they could log it, with NOMOROBO, and block it. Even though the numbers are non working, the only way to determine that is to call the number, and find out. Again, because it's only used a couple of times, by the time Cox could determine it's a number not currently in service, they are using a different number to call from. The ONLY way this can be fixed, is for the FCC to have a database of numbers active 'in service', and ALL telephone providers to update and maintain in real time the numbers IN service. THEN all telephone providers to block telephone numbers not in the list as a valid in service number through their switch by verification of the number to the active database in real time. .
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