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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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The stutter dial tone is not working any more when there is a new voice mail. Anyone else have this issue?

The stutter dial tone is not working any more when there is a new voice mail. Anyone else have this issue?

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CALL BARRING

I want to bar just one number that is using my landline number to call out on. I don't want to block all outgoing calls. Is this possible?

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Two step phone number porting

I would like to try cox phone service with a new number, just to see if I like it. Can I transfer my existing number at a later date? Is there an extra fee doing that? I would keep the old service active while trying cox. I currently use cox for internet & tv only.

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Robocalls

Over the last few days I have been inundated with "You've overpaid your utility bills so press 1 if you're a sucker" robocalls. I report every one of them to Nomorobo. All the calls come in with unverified (naturally) caller-IDs. Is there some technical reason that Cox can't implement an option that

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Emails From cox help@cox com not being received

I have sent 5 emails regarding my Call History not working to the address in the subject line of this post (that included the required periods after cox on both sides of the @). Moderators on this Forum have told me they were received and answered. I have not received any of the answers. I did recei

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Cancellation Fee For Cox Care Not Cancelled . . . .

Since you locked my thread after you replied, I can only resort to posting a new thread on the topic. Yes, Cox cancelled the Complete Care the last week of August. I did not. We had modem problems all summer, and I knew Cox was going to have to return eventually, because it probably wasn't the weath

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Caller claims Cox Server crashed last night - needs to reset your computer after you download Ultraviewer.net

Just received a call on a Saturday morning 10/1/2022 (ID showed: a local number in my area 203-235-9206 - which of course doesn't ring when you call it back) from a person claiming he is from Cox and alerted me that the Cox internet server crashed last night and they need to reset my computer and it

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Number of rings

How do I change the number of rings on my phone?

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calls show twice

why recently do most incoming calls show missed and then incoming

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Cannot disable nomorobo

I suspect this feature is responsible for my two-part authentication calls being disconnected when trying to access accounts. I go into phone tools and click it to shut off, but when I log back in it always is on. Every other change I make is stored but this feature will not shut off.

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