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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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Spam blocker question

Does the spam blocker only work when nomorobo is activated?

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Voicemail email notifications not working

When I click on enable I get the error saying that I have disabled it. Does anyone have any idea how to make it work? Can anyone get the email notifications to work?

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Voice Tools Call History grid scroll bar is missing

The Voice Tools webpage scroll bar will scroll the entire page, as will clicking on the screen and using the up and down arrow keys. However, the inner scroll bar previously located within the Call History grid is now missing. As a result, only the first nine entries for a sort may be viewed on the

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Incoming phone numbers

My call history quit displaying my incoming phone numbers. Instead it's displaying the name of the person or business or wireless caller without a phone number. It's displaying my outgoing phone numbers properly. What could be causing this issue?

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no porting

On March 9, 2023 I purchased a new cell phone from Cox and requested that my existing landline phone number with Cox be ported to my new Cox Cell Phone. After numerous calls with Cox and numerous promises and NO updates from them I still do not have service on my new Cox Cell Phone. April 24, 2023.

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time stamp not working

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6 Days and counting

Hi Las Vegas Residents: Outage issues for 6 days straight. I contact chat help and it is useless. The script is not warm it is fabricated. My grandmother has not had a phone nor internet for 6 days and she is 88 years of age. I wanted to see if anyone in the East side of Las Vegas they are experienc

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Harrassing calls.

I get daily robo calls from Comenity Bank, currently well over 100 calls. They started Nov. 19, 2022, and continue every day, including weekends. My number is on the FTC Do Not Call List, and I reported about the first 50 of these calls. The first 60-70 calls had a female voice selling their service

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Is Visual Voicemail supported on Cox Mobile?

So, the subject says it all. I'm wondering if Cox is providing or supporting a "visual voicemail" app. Also wondering if this is the right place to post. The forum description doesn't mention mobile, just digital phone services over internet.

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Robo call from ? Cox 844-472-8791 Is this real?

Repeating call from “Cox Communications” requesting by name that I call 844-472-8791 regarding my account status. I tend not to believe this as real, Anyone familiar? Thank you Ring

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