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DRVEGAS's profile
DRVEGAS

Valued Contributor

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410 Messages

Monday, August 21st, 2023

Closed

Call forwarding

Why would my phone ring when I have call forwarding turned on?  Makes no sense to me.  Is this some sort of a bug?

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2 years ago

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WiderMouthOpen

Esteemed Contributor III

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3.5K Messages

2 years ago

Call forwarding is designed to forward calls when service goes down I think. So when service is back up it still forwards the calls but rings you once to let you know you can turn the feature off.

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DRVEGAS

Valued Contributor

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410 Messages

Call forwarding should work all the time that it is turned on.  It should only turn off when we turn it off.  It should never ring our phone when it is turned on but it sometimes rings my phone for some odd reason.

2 years ago

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Becky

Moderator

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4.3K Messages

Hi DRVEGAS, there are 4 options to send calls to another number:
• Forward all calls
• Forward calls when your line is busy
• Forward missed calls
• Forward calls from select callers (Selective Call Forwarding)
For a complete review of these 4 features, go to www.cox.com/.../voice-features-and-settings.html and use the Explore Features dropdown box to select Call Forwarding. -Becky, Cox Support Forums Moderator

2 years ago

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DRVEGAS

Valued Contributor

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410 Messages

I have it set to forward all calls.  What is this dark-silo message for 👇

2 years ago

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CurtB

Honored Contributor

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2K Messages

This is not the first time the web development team has made that internal beta testing site available for customer access.  They must have noticed because it's fixed now.  They're getting better.  It took several days to fix the other time.     

2 years ago

DRVEGAS

Valued Contributor

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410 Messages

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2 years ago

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