Phone

Phone

Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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CALL HISTORY NOT FUNCTIONING

Starting somewhere around December 11, 2024 Call History is not show History for any phone calls. Voice Mail is showing no phone calls. It does not matter if you chose 7, 30 or 120 days. No calls show up. It does not matter if I use windows, apple or the app. Same blanks on Call History and Voice ma

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No dial tone

No land-line phone dial tone when it rains, cable and internet fine. Causes? Phone says "Check telephone line".

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When will cox mobile support Google Pixel phones wi-fi calling?

When we switched to cox mobile from Verizon we were told that in home wi-fi calling was supported. Apparently it is only supported on iPhone and Samsung phones. We need this capability because our home does not have good connectivity to a cell tower. We knew this and made the decision to switch beca

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Phone

Need to disconnect phone

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No funciona mi wifi

Mi módem no quiere arrojar señal siempre está fallando y aparece amarillo o rojo incluso hasta la ventanita de el wifi desaparece de mis dispositivos y cuando entro a configuración me dice que ahí está la red pero sin señal

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Cannot get into phone tools to check call history

Clicking on Phone Tools goes into an infinite sign-in loop. This started last night.

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Couldn’t be happier

After 15 years with Verizon I just switched to COX mobile. My coverage with Verizon in this area is terrible and I didn’t realize how overpriced they were. I just switched 3 phones and bundled with my internet. All phones and the internet are unlimited data. For all of this I am now paying half what

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I need my voicemail pin

Voicemail pin

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Landline conflict with MOCA adapters?

I'm considering using MOCA adapters to spread internet connections thru my telephone cable connections but still need landline. Is there a conflict? I know MOCA uses different frequencies.

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Phone not working

Received a new replacement modem from cox. All good except now no incoming or outgoing service. Reset, etc still nothing, no dial tone. When I call the number goes to vm but doesn’t ring or allow a message. Customer service not able to help, a tech will be coming out and of course I will be charged

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