Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Phone
Topics related to our landline phone service
Pinned Posts
Closed
Pinned
Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
Discussions
653
1
0
Closed
COX read all the dissatisfied customers within this forum.
Dear COX, Just read all the complaints in the phone forum, what a mess. And you want me to upgrade my phone!
Discussions
1.1K
0
0
Closed
Cox Complete Care Cancellation Charge
Cox actually tried to charge $75 for cancelling Cox Complete Care when I did not cancel it! We had constant trouble with the Cox phone/internet service all summer, and I do mean constant. Day after day the modem started blinking and service was down sometimes for only a short period of time, other t
Discussions
1.5K
0
0
0
Closed
Stutter tone notification for new voicemails stopped working
I have had Cox Voicemail for years in Phoenix, AZ. Starting 2 weeks ago or so, the “stutter” beep stopped working to notify me if someone left a new voicemail. I called Cox and they re provisioned the phone. That did not fix it. As of right now, the only way I know if I have a new voicemail is if I
Discussions
1.6K
0
0
0
Closed
Technology past the demark (modem port (RJ-11)) remains the same.
Each modem port provides a loop-start, analog line that works with analog telephones. You should be able to bridge up to four devices across a single line. If a facsimile terminal is one of them, you may want to consider ordering the distinctive ring (DR) feature with a separate number (DN) that the
Discussions
1.4K
0
0
0
Closed
just took a bump "down?" to 'p' economy for our phone. it includes caller id. (hurt me!) how do i turn off the voice part?
we have ringers turned off upstairs (scam calls start early!) but of course messages come thru loud & clear & i'm afraid the voice part of the caller id will too. we are worthless to anyone until we've had enough sleep. is there a way i can turn the voice part off? we don't need to hear "call from c
Discussions
8.3K
0
0
0
Closed
Voice mail message not forwarding
I set up the Voice Mail Notification Options under Phone Tools --> Settings to send me an email when someone leaves me a voicemail. Up until a couple of weeks ago it was working perfectly but now I'm not getting notified. I typed in the email address again then when that didn't work I inputted a dif
Discussions
1.3K
0
0
0
Closed
New Modem, no phone tools
I got the new Cox Panoramic modem today and now I have no Caller ID or history. Is there something I need to activate? If so, where do I find it?
Discussions
7.2K
0
0
0
Closed
I think I just setup nomorobo. It don't seem to be working. how can I tell?
Like it says.
Discussions
2.1K
0
0
0
