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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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Number no longer in service message

I terminated my Cox home phone service several weeks ago, but when I call my old number from my cell phone I get three short tones and am then disconnected Why do I not get the message “this number is no longer in service”.

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Phone tools not working for a few days; I need call history!

The phone tools don't appear, just {{:: header }} The link that comes up is Voice Tools Thank you!

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Call History Not Working

Call history displays the headings but no calls are listed under it. It was OK about 4 hours ago.

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phone tools

anyone else try to get to the call log and when you choose contacts it just keeps spinning?

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Calls not working

I’ve been trying to call Cox at a few different numbers for three days now and every single time I press a number to reach someone it immediately hangs up. Anyone have this issue too?

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Fake or Real?

I am a new Cox member, it's been only about a month. But I've been getting calls nearly every day this week from a number listed as Cox Communications. The number is 1-877-316-1403. Every time I answer the phone it hangs up after a few seconds. If I recall the number it will identify itself as Cox C

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Forum discussion sorting

I've noticed that discussions about the Call History outage aren't sorted to the top of the Community discussion board when new replies are posted. Call History Update | Cox Community Call History Not Working | Cox Community No phone call history | Cox Community CALL HISTORY NOT FUNCTIONING | Cox Co

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call log

It has been working for a few weeks but the time is wrong and wasn't before - is there a way to change? thanks

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Phone tools not working

Phone tools are not working at all. Can’t get voice mail & there is no call history showing up at all.

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No phone call history

I no longer have any phone call HISTORY if I look on line in the phone tools section. I did last week but no longer, My address book is fine I did a Chat twice and all they did was do some scan and say nothing is wrong and to make a call and wait the 15 minutes..but alas still no history. Any other

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