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Topics related to our landline phone service
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Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
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Stutter tone notification for new voicemails stopped working
I have had Cox Voicemail for years in Phoenix, AZ. Starting 2 weeks ago or so, the “stutter” beep stopped working to notify me if someone left a new voicemail. I called Cox and they re provisioned the phone. That did not fix it. As of right now, the only way I know if I have a new voicemail is if I
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757 381 0827 scam telemarketer
So why are we still getting daily telemarketer calls?
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distinctive ring tones
I recently had to have "fried" modem replaced. After swap, my distinctive ring tone changed from R1 to R2 and fax does not recognize. How do I reset to R!?
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Can I run the phone line from the modem to a wall phone jack so that the other jacks become active phone jacks?
Can I run the phone line from the modem to a wall phone jack so that the other jacks become active phone jacks?
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Spam Blocker blocks all incoming calls with Spam Risk regardless of "Allow" setting
Incoming calls from a number assigned a Spam Risk (Low, Medium, High) will not ring through even if "Allow" is selected. The setting appears to be ignored, so there is no way to opt-out of Spam Blocker. Cox didn't seem to know anything about it. There may not be a lot of people left who have Cox Voi
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Voice Tools Settings Issues
The Voice Mail toggle is changed to OFF. After a lengthy processing delay, attempts to turn it ON fail with the following Voice Tools error message: "Your Voice Mail request cannot be completed. Please try again". Clicking Spam Blocker and changing all Spam Risks to something other than "Send to Voi
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International calls
will my Cox Mobile plan allow me to make international calls?
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