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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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[Ohio] COX Voice sending incorrect time

This has been going on for at least a day now in the Cleveland Ohio area. The wrong time is being sent from COX in the Caller Id data. Currently it is 11:30 PM but COX is sending 9:30 AM as the time. This has been reported by others on the DSL Reports forums too: www.dslreports.com/.../r32206313-FL-

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Outgoing VM Message Garbled or Cut Off at the Beginning

I have a rather strange problem with my cox voicemail. Intermittently, my greeting is garbled or cut off at the beginning of the script. This happens whether I record a personal greeting or use the default with only first and last name. I have replaced the modem (PW6), checked and re-checked the con

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No more robo for customer with out computer

I have an elderly friend that DOES NOT HAVE A COMPUTER. He has spam calls driving him nuts. How can we get him set up for no more robo calls. I have it on my phone and it works great. He is a cox phone and TV customer.

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Call waiting

Call waiting is NOT sending a beep/tone when a call comes in while on a call. The caller gets a busy signal.

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Spam? Block Works!

I set Spam? blocker to block all (high, medium, & low) which is working. Thank-you. My call history shows that of the 32 robocalls received in the last 30 days, 21 were blocked. And for some reason, the total calls have dropped 62%, from 85 a month last year. Has someone in the world-wide telephone

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Cable Modem and Phone Modem

I currently have the Arris TG1682 for my cable modem and telephone modem in one as it is compatible with Cox voice. I wish to purchase my own modems. What is the comparable equipment that can be purchased that would allow me to have my services? I know there is this link https://www.cox.com/resident

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757 381 0827 scam telemarketer

So why are we still getting daily telemarketer calls?

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Recovering disconnected cell numbers

Called Cox Mobile to get our port-out PINs two days ago. The tech texted them to me. I explained I was going to another carrier and would be taking our numbers. Before the call actually ended, he disconnected our service. The calls my wife and I were on were cut off and since then I've been trying t

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Voice Everywhere App has decided to throw an "Error:

Voice Everywhere App has decided to throw an "Error: Please try again, unknown error occurred. If you keep having issues, Please contact us for further assist." I have not changed password, it was working fine until 5 days ago but now will not let me sign in to app. Have already rebooted iPhoneX 5-6

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What y'all like to talk about on the phones

I like talkin bout football and basketball

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