Phone

Dear COX, Just read all the complaints in the phone forum, what a mess. And you want me to upgrade my phone!

If my current phone set-up is functioning properly, even in a power outage, and the 'update/upgrade' won't function without being plugged into my electricity, and not without a battery backup during a power outage, how is that an upgrade? And why has no one bothered to ask how much power does this n

Is there a list of cable modems that support Cox Voice that can be purchased rather than having to rent one each month for phone service?

I set up the Voice Mail Notification Options under Phone Tools --> Settings to send me an email when someone leaves me a voicemail. Up until a couple of weeks ago it was working perfectly but now I'm not getting notified. I typed in the email address again then when that didn't work I inputted a dif

I have a rather strange problem with my cox voicemail. Intermittently, my greeting is garbled or cut off at the beginning of the script. This happens whether I record a personal greeting or use the default with only first and last name. I have replaced the modem (PW6), checked and re-checked the con

Incoming calls from a number assigned a Spam Risk (Low, Medium, High) will not ring through even if "Allow" is selected. The setting appears to be ignored, so there is no way to opt-out of Spam Blocker. Cox didn't seem to know anything about it. There may not be a lot of people left who have Cox Voi

Cancel my service phone

The Voice Mail toggle is changed to OFF. After a lengthy processing delay, attempts to turn it ON fail with the following Voice Tools error message: "Your Voice Mail request cannot be completed. Please try again". Clicking Spam Blocker and changing all Spam Risks to something other than "Send to Voi

will my Cox Mobile plan allow me to make international calls?

Please help cancel the account