Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Phone
Topics related to our landline phone service
Pinned Posts
Closed
Pinned
Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
Discussions
508
1
0
Closed
Here's a visual clue that you've been migrated and ready for Nomorobo
Since being migrated over to the Cox switching facilities that support simultaneous ring for Nomorobo, we now see the US country code of "1" as a prefix to the Caller ID number info we receive for calls from US numbers (i.e. 757-555-0150 now shows as 1-757-555-0150). It appears the entire 11 digit U
Discussions
2.6K
0
0
0
Closed
Mandatory telephone equipment update
If my current phone set-up is functioning properly, even in a power outage, and the 'update/upgrade' won't function without being plugged into my electricity, and not without a battery backup during a power outage, how is that an upgrade? And why has no one bothered to ask how much power does this n
Discussions
1.5K
0
0
0
Closed
Excellent Ambassador for Cox - Sam
I just wanted to drop Cox a note in referrence to two employees that provided excellent customer service and should be recognized by the company. #1 Edgardo We stopped in at the Cox storefront on Federal in reference to our monthlly bill. It had grown to over $325 a month, which was far too expensiv
Discussions
1.3K
0
0
0
Closed
Voice Everywhere App has decided to throw an "Error:
Voice Everywhere App has decided to throw an "Error: Please try again, unknown error occurred. If you keep having issues, Please contact us for further assist." I have not changed password, it was working fine until 5 days ago but now will not let me sign in to app. Have already rebooted iPhoneX 5-6
Discussions
1.4K
0
0
0
Closed
Trying to get the new no robo thing to work.
I have been trying to get this no robo call thing to work and after two days of trying, it still says my phone isn't protected, so I guess I may as well give up. I have called the help line and it still doesn't work.
Discussions
22.1K
0
0
0
Closed
distinctive ring tones
I recently had to have "fried" modem replaced. After swap, my distinctive ring tone changed from R1 to R2 and fax does not recognize. How do I reset to R!?
Discussions
2.1K
0
0
0
Closed
I think I just setup nomorobo. It don't seem to be working. how can I tell?
Like it says.
Discussions
2K
0
0
0
Closed
DPQ3212 DIGITAL PHONE SERVICE AND PANASONIC TA624 - PHONE MODEM DPQ3212 SW ISSUES?
THIS IS A FOLLOW-ON TO A DISCUSSION I STARTED ABOUT 8 MONTHS AGO. REFERENCE forums.cox.com/.../dpq3212-digital-phone-service-and-panasonic-ta624 I HAVE THE NEW MODEMS INSTALLED FOR OUR 3 PHONE LINES AND THEY'VE BEEN IN AND OPERATING FOR ABOUT 4 MONTHS WITH OUR PANASONIC SYSTEM - NO ISSUES. OUR BOTTO
Discussions
1.1K
0
0
0
Closed
Cox Mobile
It is amazing how La. Workforce, during pandemic caused me to **bleep** near lose what I owned due to the Scam they claimed during Covid.. I am on total permanent disability for 21 years now. I HAVE BEEN WITH COX FOR 36 years and can't get a cell phone BECAUSE THEY RELY ON A BANK TO FINANCE A PHONE!
Discussions
260
0
0
0
Closed
Spam? Block Works!
I set Spam? blocker to block all (high, medium, & low) which is working. Thank-you. My call history shows that of the 32 robocalls received in the last 30 days, 21 were blocked. And for some reason, the total calls have dropped 62%, from 85 a month last year. Has someone in the world-wide telephone
Discussions
54
0
0
0