Honored Contributor
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2.1K Messages
Phone Tools website has been replaced with Voice Tools
The previous Phone Tools website has been replaced with a new Voice Tools page. The new web address is https://voicetools.cox. Other than the name change and new URL, it appears to be the same as the old site, except the new one works. The previous site generates a "Your connection isn't private" error and fails to load. As of this writing, the Voice Tools page on Cox's website still has links to the old site for Settings, Voicemail and Contacts that don't work. Until they fix those links, the URL I posted above may be the only working link to Voice Tools settings, Call History and Contacts on any Cox website.
Edit1: I found a link to the new website on the Accessing Voice Tools Settings support page, but links on Your Voice service still don't work.
Edit2: Clicking the link at the bottom of the page with the error message will redirect all future clicks on the links to the new website,
Edit3: Voice Mail was turned off on the new site. You should check settings to see if any need to be reset.
AllisonL
Moderator
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102 Messages
7 months ago
Hi Curt B. Thanks for bringing this to our attention. Are you referencing the hyperlinks are not working on the page?
-Allison
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krissyyoung722502
Visitor
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3 Messages
3 months ago
I’m looking for a phone number
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krissyyoung722502
Visitor
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3 Messages
3 months ago
I need a phone number that was on my phone
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krissyyoung722502
Visitor
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3 Messages
3 months ago
Please help me find a number from January
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CurtB
Honored Contributor
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2.1K Messages
3 months ago
The transition of Cox Webmail to Yahoo Mail was finalized October 1, 2024. That was more than a year before this discussion was created, when Cox changed the website address and name from Phone Tools to Voice Tools. The Webtools icon was still included at the top of the screen then. That would have been a good time to remove it. Clicking it will only display "Hmmm… can't reach this page", but the Webmail icon is still included on the Voice Tools page.
Edit: It's probably better to just leave it. Cox breaks Voice Tools when they change anything.
(edited)
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