Internet

Has anyone received an email like this? We've increased your download speed from 50 Mbps to 100 Mbps.You don’t have to do anything to enjoy your new speeds. So go ahead and surf, stream, shop, share—and everything in between—like never before. Enjoy living the fast life!In addition, you'll get: Supe

I live in the 85202 Mesa area and I've been having major problems with terrible upload speeds. Playing games online is impossible due to constant lag spikes when playing different game titles like WoW, Battlefield 5 and Counterstrike. I have been on chats and the phone with tech support but they off

Can someone please tell me why the Cox app continues to post service restoration times over and over only to change them constantly??? This only gets our hopes up for service restoration. We're almost a week since the outage and continue to get bogus updates. Meanwhile, in a pandemic which requires

I am trying to figure out a sudden spike in data usage at home. Data history shows monthly average of 625 GB. Then, last month was 1128 and we didn't have power/service for a week due to a hurricane. Currently, one week into this month of service, already showing 35% of data has been used. No new de

We are only 6 days into our billing period and have received a notice that we are close to exceeding our data limit. The online daily meter shows that on one day we used 301 GB of data and the following day that we used 408 GB. We are already already at 87% for this months and still have 24 days lef

I'm having trouble with the ping spikes while gaming, when I checked the Cox network status I saw the uncorrectable codewords in 5 indexes. Is this the reason that cause the unstable download and ping spikes? I'm using panoramic wifi gateway, put it in bridge mode and using my own router. Downstream

Over and over again over the last few weeks, I've had service interruptions that all follow the same pattern. My connection will come and go, seemingly halfway decent at times and completely useless at other times because of packet loss (anywhere up to 40-60% packet loss). Occasionally, the cox stat

On 5/21, data usage showed a spike of 109gb, on 6/9, data usage spiked to 71gb. Since i work from home, I expected an increase, but nothing has changed in my home network to explain these spikes. Any ideas

Ps5. I have a technicolor xb6. One thing is cox sent a contractor to run a cable wire to the bedroom of the house. It’s a one story. my ps5 is in the living room. Can a wall really cause serious lag?

I'm looking for the best value (cost and performance) replacement for the rented Cox router/modem. I also have voice, so does anybody have any recommendations? Thanks!