Internet

I signed up for Cox service on Wednesday, December 29th, and it's now January 2nd, and I'm still waiting for my Wi-Fi equipment to arrive. They said it would take two days, but it's been about four days, and I still haven't received it. They've already started charging me since the 29th, and I still

This is the second day in a row with a network outage. I’m experiencing an outage once a week at this rate. What is Cox doing to resolve this? It’s impossible to speak to someone on the phone and there’s never any explanation for the root cause of the problem. Many of us work from home and need reli

Cox makes it impossible to cancel service. Agents won’t pick up the call or chat. But if you select pause or modify account suddenly someone picks up. Then you say you want to cancel and suddenly get disconnected. It’s ridiculous- just let people cancel their service without a hassle.

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Hello all - just purchased an Arris S34 and wondered if Cox ever started allowing simultaneous use of both ethernet WAN ports on the back of the modem. I'd like to keep my "old" network connected to the 1gb WAN while I hook up and setup my "new" router and network on the 2.5gb WAN port. Is this poss

So my Internet has been having lots of outages you would think you would give credit to the area of people affected I noticed on my bills for the last couple months the price is the same but why is that if there's been outages left and right for these last couple months

We originally called and y'all told us that that after after switching our account to the new address, all we would have to do is plug the router into the wall and into the cable cord and everything should work and we did that and it's still not working. So I think something might be wrong with the

I used to NEVER get spam when Cox hosted their email servers. Since the switch to Yahoo, I am receiving many spam messages and newsletters I never subscribed to. Am I alone in this, or have others noticed it also? However Cox used to filter out the spam, it was very effective and it's too bad Yahoo

For the past 2 weeks I have had intermittent connection. The fancy Panoramic modem/router will lose connection anywhere between every 5-30 minutes. I got a replacement panoramic device and new cables. I have reset it on my end and through customer support. This does not seem like an isolated issue a

Two days in a row without internet for most of the day. Your service is expensive, your support is horrible and you should be improving the infrastructure or automatically crediting fees for outages. AT&T here i come.