Internet

Internet

Topics related to internet devices, our services, etc.

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Welcome to the Internet Forum

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

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Partial upstream service

I am experiencing intermittent internet drops. Below are the errors in the modem event log and connection status: 20:05:07 Mon Jun 19 2023 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=00:40:36:89:71:10;CMTS-MAC=60:26:aa:5c:78:f3;CM-QOS=1.1;CM-VER=3.1

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Is COX a Telecom Provider?

I remember a year ago, all COX internet was lost due to a single fiber break in Mid-City. This affected two parishes. My thought was: wow, that's a pretty terrible design with this single point of failure. After hurricane Ida, most people that I talked to in the affected area didn't have internet fo

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How can I make my cox email secure?

"Connection is not encrypted" so therefore my email isn't secure. How do I fix this? I've stopped using IE and now beginning to use Firefox but won't if I cannot make sure my emails are safe.

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Reserved IP addresses (via DHCP)

I want to be able to setup reserved IP addresses for all of my network devices via DHCP/MAC address. The Arris modem that I currently have (TG2472) only allows me to enable/disable devices by MAC address, not assign an address. Is there a Cox modem that has this feature? If not, can someone point me

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Accurate Status Updates

While it appears COX is trying to provide customers like myself with updates of service outages, but I had yet another bad experience this morning. I am a COX Gigablast customer. At 2:30AM, my Internet went down. I called (623) 594-1000 and after I confirmed my phone number and PIN, I heard a messag

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Gigablast my a.. I'm being throttled unless I contact support

I signed up for Gigablast 2 months ago. I check daily and I have not received anything close to the speeds promised. I get

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Class Action Anyone?

Has anyone thought about a class action lawsuit- since our lives and productivity have been thrown into the wind while they try and figure out a new system? We are all still paying FULL price for half baked service. This is serious folks- I mean what's up? This should NEVER have gone live until it W

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Data Caps Implemented

I think this is illegal - Even other data based providers (Verizon, At&t, etc) Grandfather customers in - Maybe a class action law suit is in order!

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???

How to block a certain “site” like miniproxy from my sons school loaned computer, I can set the wifi to parental controls but I get no options to customize 🤷

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