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Topics related to internet devices, our services, etc.

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Welcome to the Internet Forum

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

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Outage again

Same as last week. Service out. Why so unreliable?

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Why so long

This outage started before 6 pm yesterday. This has had a significantly negative affect on my work. Can we expect compensation for the more than 12 hours of no service?

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Terrible service

Internet i signed up for is 300 megs, and can't even stream my movies for how slow the internet is. Tried calling numerous times when i have time, but every time it's a 20 minute adventure that leads to nobody answering anyways. Customer service is impossible to reach, and my bill is wayyyy to high

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Why won't Cox honor an internet upgrade offer I received?

I received an email from Cox that offered me two different upgrades to my current internet package, but when click on the link, the only offers I get are the standard rates, not the rates that were in the email. I called customer service, and they do acknowledge that I received this email offer, but

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Sudden Signal Loss Fixed With Old Splitter, But Why?

Just to preface this, I am not a network engineer but have used/worked with computers basically all my life in some capacity and am learning more about this side of things as I go since Cox is unsurprisingly very unhelpful when it comes to troubleshooting remotely. The drop line from Cox was going s

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Are Uncorrectables Normal? Is there any amount considered OK?

Hello, I am seeing uncorrectables on my modem stats. These stats are after the modem has been on for 1.5-2 days. I know all of my other stats look good, just want to see if there is anything further that needs to be addressed. Thanks for taking the time. Startup Procedure Procedure Status Comment Ac

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Outages

It’s almost daily at random times, my internet goes out for about 10-15 minutes. I pay to have internet at all times. I understand issues like weather but when it’s a clear day no storms whatsoever ever. I expect it to work. lol it goes out while in the middle lf a game…it’s annoying. Yall need to f

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Internet reimbursement

My internet has been down since 26NOV25. I’ve missed out on Thanksgiving and Black Friday sales where I normally sell ~$2k worth of merchandise. I’ve been with your company since 2021. This is unacceptable.

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Severe packet loss in upstream hop server

Cox internet in an apartment in Oklahoma City. connected ethernet to my Cox-provided router using PingPlotter to ping to google consistently seeing about 50% packet loss from this server which is Hop 5 for me 68.1.2.109 : dalsbprj01-ae1.rd.dl.cox.net the result is most shooter games being unplayable

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Accepted Solution

Official Solution

virtual server

What's the problem? I'm trying to publish my home server and I'm having trouble opening port 80.Can anyone help? Router: Panoramic Bootcode Version 4.2.0.45 Firmware Version 9.1.103HB When I tried to install it as a virtual server with port 80 open, it was not visible from the outside, port forwardi

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