Visitor

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1 Message

Saturday, January 10th, 2026

Outage since Friday 9Jan26

It is unacceptable to pay for a service that is down an entire day without an actual update or ETR. Been experiencing this outage in portsmouth RI, and its set me back with work, and the wife back from her online classes. This is precious time we wont get back, I do hope cox will compensate.

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Moderator

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127 Messages

3 months ago

I am truly sorry for the inconvenience. I work from home and can totally relate. So that we can assist you, please email my team at cox.help@cox.com. Thank you for being a part of the Cox community.

 


-Doris

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