Internet

Status indicates there is no outage, we have not had service for almost 24 hours!

Current download speed via Google is 3.84mps on laptop. Did get a 39.5mps on my iPhone. Not very close to the 1gig that my modem says it is doing. I haven't seen a speed greater than 430mps in the past several weeks. It seems to just go back and forth from about 330mps to 3mps throughout the day. It

Started receiving texts from Cox around noon yesterday, saying that the outage can be expected to be resolved by 3:44pm, then the estimate became 7:44pm, then 11:44pm, then between midnight and 6am. Now the status message states I might be experiencing intermittent interruptions. an intermittent int

For the past couple of days now my internet has bounced between perfect and barely functional. I’m paying for the gigabit plan, and so seeing that I’m dropping $130 for my connection to struggle to maintain 200MBps is inexcusable. I have gone through the charade of resetting the gateway to no avail.

Why do the Cox: mobile app, website, and customer support groupall provide false information regarding local network status/outages now? Previously the app & website provided accurate/timely outage information, and you could get SMS updates on top of that. Now, everything/everyone within Cox says th

Do not get Cox internet. Customer Service Representatives do not know what they are talking about. They will each tell you a different thing and then over charge you for a mistake they made. I have talked to several representatives and they keep transferring me to other lines. No one is trying to he

Hello, I’m currently having a problem, no devices I try to use will connect to the public WiFi, I’ve tried too connect between 2 devices and I am unable too, when I try with my phone I can’t even connect too the network, I’ve tried removing the saved connection and rejoining but that still didn’t wo

Cox has been the worst internet service I’ve ever experienced. Outages happen frequently in my area, and it often takes hours for the service to be restored. On top of that, the customer support staff is unresponsive and unhelpful. As paying customers, especially those of us who rely on stable inter

I pay my bill on autopay every month without fail, but in return I get an internet service that’s completely unreliable. In just the past few days, I’ve had three outages that I know of — and I’m sure there have been more when I wasn’t online. It’s beyond frustrating to be paying full price for a se

Why don't they tell me that they are going to do a maintenance???? They cut and that's it? I work at night with the internet, LET ME KNOW FIRST!!!!!!!!!