Internet

Hi everyone! Just here for my weekly post that this is the worst Internet service ever. Service interruptions multiple times per week. Nothing ever gets done. What a freaking joke.

I'm currently attempting to port forward my router, however whenever I hit the button in the Cox app it keeps telling me to contact support in order to manage my account. It redirected me here.

My bill went up from 70 to 95 for TWO MONTHS because I had autopay and they couldn’t read my card?? For internet that is actually horrible but the chokehold they have on this area makes it a pain to choose any other company. Honestly I would put your money towards a company that will treat you terri

I've upgraded my modem back in early summer to a DOCSIS 3.1 since Cox decides to lie that it couldn't handle the 500mbps service I am paying for. Since then I am still only, constantly, pulling between 250-300mbps even though I pay for the Internet Ultimate 500 package. I talked to a rep who misspok

Good morning, After my first 3-4 weeks of flawless service, I have been having quick service interruptions to my cable internet connection. I have the Arris S34 modem. I have logged the approximate outage times over the last week and have found I am seeing a corresponding error message on my Cable m

I have been without the internet all day. I pay a pretty good amount of money to have good service and at times at may go out. Today my service has been out the whole day and now i got a text that’ll be out overnight. I’m very disappointed and will be looking for different services.

I have a COX modem. It said on their original offer that they would update my hardware every few years. I went to the COX shop and asked for a new modem and they gave me an old one with bits rattling in the case. I turned it down. (The modem I have is 6 years old.)Is there in fact updated hardware?

No notice of scheduled internet maintenance 3 days in a row. Customer for 20 plus years. Totally unacceptable service.

Is anyone else here beyond frustrated with Cox Internet? The cost feels unbelievably high compared to what we actually get. They market these plans with flashy “up to” speeds, but in reality, the connection almost never comes close. I’ve run countless speed tests, and what I’m paying for is not what

I live in Phoenix, and my internet has been dropping several times a day. It started over the weekend of 9/20-21 and dropped DOZENS of times daily over the following days. Since Frida,y 9/26, the drops have decreased to 5-10 per day. I've done all the self-help fixes with no relief. Any suggestions?