Internet

I have a Netgear CG4500BD modem/router purchased from Cox. How can I check to see whether the firmware is up to date, and update it if necessary? Cox tells me that since I bought the modem I have to ask Netgear how to update it. Netgear says that since the modem was purchased from Cox, it can only b

Just went out again for 5 minutes! I rebooted router 4 hours ago.

Just got an email saying my EBB benefits are decreasing on prepaid internet, straight up. The stipend is going from 50.00 to 30.00. I was wondering if i could change to the 29.99 plan, and still keep the EBB benefit? Thank you in advance.

Hello, I'm trying to set up outside ssh/sftp access to my home PC while on vacation. I used a non-standard port and set up port forwarding on my router, but I can't get a connection. Before I waste time trying to debug the problem, I would like to know whether Cox blocks all incoming connections, in

I've been having this issue for about a year now. I've had 3 technicians come out to my house and talked to multiple agents and nothings changed. The lasted technician said its on Cox end and there is nothing he can do. Any suggestions on what this error code means? ProcedureStatusCommentAcquire Dow

I signed up for Gigablast a few weeks ago but I'm only getting about 150, which is what I was getting with the package I had before, but I was paying a lot less. I've tried 2 different 3.1 modems but it's the same speed. I even had a tech come out to test it, but he said was was getting a gig to the

Prior to the start of 2024 I have always been able to access https://www.wotstars.com/ to track gaming statistics for World of Tanks Console video game. After the Christmas break I can no longer access it from my home network using Cox Internet, but I can if I use my phone and Verizon. I've waited w

Good morning, The hacker gained access to the secondary cox email that we used with our Amazon account. By accessing the email account, the hacker was able to reset the password of our Amazon account. The hacker then replaced the Cox email address listed on the Amazon account with s103ml00d893q@bk.r

I was having speed issues so I upgraded to Gigablast. Now everything is slower. Only 32down and 12up speeds. All my equipment is new and on the cox compatible list.

I want the security that my own router has because it is better than the TG 1682. Please don't try to explain all the security features to me or why I want to do this I just need to know how to make it operate as a modem ONLY. Thanks in advance!