Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Internet
Topics related to internet devices, our services, etc.
Pinned Posts
Closed
Pinned
Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
Discussions
3.4K
0
0
Closed
For the past month I have been receiving multiple copies of the same email. How do I stop this?
For the past month I have been receiving multiple copies of the same email. How do I stop this?
Discussions
777
0
0
0
Closed
Fortnite Packetloss Still a Thing (AFTER ALMOST 2 YEARS)
The packetloss issues is still a thing for cox customers, cox says its a fortnite issue, but fortnite/epic says its a cox issue, idk what to do or what to believe.
Discussions
243
0
0
0
Closed
Modem and Router Model and Type
What's the best Modem and Router that I should select to meet COX requirement?
Discussions
1.9K
0
0
0
Closed
having trouble turning on advanced security
- have been "waiting 10 minutes" for a couple of days - it won't complete - trying to accomplish through a desktop computer
Discussions
444
0
0
0
Closed
Cox gateway hangs
Have cox internet since Jan 2021 and all has been fine. I have a WiFi gateway Arris TG1682G , it connects into a 16 port switch and have the WiFi disabled. I have an orbi access point and about 10 devices. My gateway locks up once a day and I can’t get internet. All lights are on. Looks normal. I ca
Discussions
1.4K
0
0
Closed
Throttling internet speed when streaming
I recently dropped Cox cable but kept Preferred internet. Right now I am at 18% usage and the last few days have noticed when I try to stream video my internet speed drops dramatically. I called tech support and checked speed and suddenly it was normal. My usual internet speed is 100+ mbps upload an
Discussions
6.2K
0
0
0
Closed
Ethernet switch with ARRIS TM3402
I am without WiFi short term and am trying to connect an unmanaged Ethernet switch to the ARRIS tm3402. Is there anything special I need to do? I have rebooted everything and connected the modem to the switch, then the computer and tv to the switch. The TV connects most of the time, but the computer
Discussions
503
0
0
0
Closed
INTERMITENT signal lost
I am constantly getting these errors I had this happen so much before I replaced my modem and router and signal is only going through one router. I've spoken to cox they sent out a tech said the signal line was good. ( of course it was good when he tested it then but after an hour or so it did it ag
Discussions
228
0
0
0
Closed
INTERMITENT signal lost
I am constantly getting these errors I had this happen so much before I replaced my modem and router and signal is only going through one router. I've spoken to cox they sent out a tech said the signal line was good. ( of course it was good when he tested it then but after an hour or so it did it ag
Discussions
207
0
0
0
