Internet

My husband is a gamer and has a wired connection to the internet, and he is unable to play multiplayer and its saying he has 0 upload when we check the xbox. This is starting to get old real fast, never had this problem with ATT.

Please provide an update on the complete Cox outage happening right now in the west valley.

I know Cox is working hard to restore service after the microburst earlier this week, and we truly appreciate the crews out there dealing with the damage. That said, it’s been almost four days now with no real updates apart from the same automated message saying they’re aware of the outage and worki

All the money we pay and we have constant outages! And no type of accommodation! Absolutely ridiculous! This affects people that WFH!

We're experiencing an outage with all Cox services since the storm 2 days ago and nobody can provide any answers as to when services will be back. This is getting to be ridiculous. I work from home and am unable to access the Internet, therefore I'm not able to work. We're considering going with a d

I too am tired of dealing with unplanned outages. This affects my work, productivity and flow so much and is detrimental to my job. I’m thinking about even getting another Internet package plan from another company to support when you guys have your unplanned outages. This is beyond inconvenient.

I just switched over to their 2 gig plan, 100 megabytes upload speed and it's so terrible, the speeds are all over the place. One minute it's 2300 megabytes/90 megabytes upload, then all of a sudden it's 200 megabytes/ 3 megabytes upload. There's morning I wake up and it's just not working, say wifi

Internet service has been out for over 24 hours as a result of the storm yesterday. Cox has not provided any updates on resolution or estimate of when service will be restored. I contacted them via chat and was told they could not provide me an estimate via chat and to check the app. But the app pro

Like the title says, I've been having packet loss upstream ranging from 5-50% since this past Saturday. This was not an issue as I could tell Friday. I've rebooted my router. Tried Wired and Wi-Fi connections to rule out one from another and multiple devices. This packet loss is making what I've bee

I would like to know why is my Internet twice as big as last month