3 Messages
I've been having packet loss upstream ranging from 5-50% since Saturday.
Like the title says, I've been having packet loss upstream ranging from 5-50% since this past Saturday. This was not an issue as I could tell Friday. I've rebooted my router. Tried Wired and Wi-Fi connections to rule out one from another and multiple devices. This packet loss is making what I've been trying to do unusable.
LatoyaJ
Moderator
•
175 Messages
10 months ago
Hi stevensmluke, we understand you are having packet loss. This could be coming from the coax connection to the modem or to the home. We can test it for you. Please feel free to email us at Cox.Help@cox.com with your name and service address.
-LJ
1
0