Internet

Internet

Topics related to internet devices, our services, etc.

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Welcome to the Internet Forum

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

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Latency Spikes

So just moved into a new house and a brand new setup. However, I noticed that I have been getting random high latency spikes. These spikes can be few and far between sometimes or bunched up closely. I called support and per protocol the reset the modem, and I asked them to send out a Tech to check t

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How to Rename an Ethernet (Wired) Network Connection

Hey everyone! So I recently upgraded to the GigaBlast 300Mbps internet service and was renaming my networks to give them that personal touch. There's a card in the modem box that shows how to rename your WiFi network(s), but the card/site/customer service agents didn't know how to rename a wired Eth

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Hotspot can't login

Can Cox reset the hotspot in Fall River, MA near 200 Orange St, Fall River, MA 02720? I can't login for the past couple weeks.

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HELP! Taking CA Bar Exam Monday No connection to Router Event Logs!

I've been studying for the CA Bar Exam for 10 months now due to it being constantly pushed back; it's slated for this Monday & Tuesday Oct 5-6 and being given online with remote proctoring. I need the internet and WiFi but now all hte sudden (again) the connection from the modem to the router has be

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Email

I havent gotten on my compter for awhile, only checked email via my phone. We now I need to search for an email from 6 months ago and I am missing emails from October through January! Its now asking me for a password? Ive never used a password to retrieve email! Wheres my old emails?!? And how do I

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what is the best modem/router for cox cable/internet

my modem/router is five years old should I upgrade to newer model and what is the best

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Can't call customer loyalty, I'm not in the states.

I would like to reduce my service, since only one person is utilizing our data, I do not need the expanded service, however, the unintuitive support system refuses to let me contact an agent via live chat, as I do not have a Korean phone plan that would allow me to call their "Customer Loyalty" line

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Not receiving Cox email at AT&T.net and Gmail.com email servers.

I finally go my Cox email to work on my new iPad. The incoming and outgoing was verified when setting up the email account on my iPad, finally, with success. So my son sent me some test emails from his AT&T and Gmail accounts and I received them! So I replied to the test email so that my son could r

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Account support email address

I am trying to find an email address for an account support question. It seems I am being double charged for this month's service according to my online statement. I am out of the country and cannot call hence why I need an email address to support. I tried online chat and it is not working either.

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