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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Will Cox allow me to separate my phone/internet service without an additional charge?
Can I separate my internet and phone service? I want to continue to use the Cox provided modem for phone service only and add another (much newer) modem for my internet service. How do I do this?
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Outage in area
We've noticed a temporary outage related to your Internet, TV and Phone service in your area and we're working to fix the problem. Estimated Time to Repair: 7:44 AM This is in north Kenner area. 70065 Download speed is under 100 mpbs. Upload speed is .15 Normally at 10 or 11 mbps.
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Reinstated service
Who doesn’t your cable and WiFi get reconnected after a payment if your not on the phone with them at that time? I made a payment last night assuming my services would be back on in the morning, they weren’t ☹️
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Why can't I ping or tracert to 8.8.8.8
Windows 10 and chrome on Cox internet in NWA Arkansas.
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MpfAlert.exe fills up my processes and stops my computer. How do I stop it? I have Windows 7 Home Premium, 64-bit, SP1 with 8GB memory.
My computer slows to a crawl and when I use Task Manager to look, I'll have a number of MpfAlert.exe processes. When I kill them, the computer starts running again. How do I stop MpfAlert.exe from running?
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Cable and Internet Outage
Live in Kempsville, Birnam Woods. We keep loosing cable and internet at the same time at night, for the past week. Called Cox, can not get a answer, all you get is a can message from a recorded type response. SO FRUSTRATED!!!!!!
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How many bonded channels should I be getting on a SB6190 with Ultimate Internet?
How many bonded channels should I be getting on a SB6190 with Ultimate Internet? I show 20 out of the possible 32 bonded for download. Thank you.
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Internet Usage
MY internet usage in my house has double all of sudden and since ive noticed ive tried to use less and it stills seems im using double the amount and my needs have not changed. i feel like its time for a change.
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Bad packet loss
Been having really bad packet loss the last few days. been using Ping Plotter to watch it. https://imgur.com/a/piWeW82 Already reset modem/router but doesn't seem to help
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