Internet

I have a Netgear CG4500BD modem/router purchased from Cox. How can I check to see whether the firmware is up to date, and update it if necessary? Cox tells me that since I bought the modem I have to ask Netgear how to update it. Netgear says that since the modem was purchased from Cox, it can only b

Why why why did you shut my services Off when im setup for automatic payments every month?

What's the best Modem and Router that I should select to meet COX requirement?

Just got an email saying my EBB benefits are decreasing on prepaid internet, straight up. The stipend is going from 50.00 to 30.00. I was wondering if i could change to the 29.99 plan, and still keep the EBB benefit? Thank you in advance.

I got an email from Cox about suspicious activity involving traffic from an IP address to/from my address and to start monitoring the network logs. Does anyone know where these logs are located? I checked the logs on the panorama modem, but I don't know if those are it since those logs don't include

Hello, I've been playing Valorant for 2+ years now. I live in the Northwest Arkansas area where the ping on Texas servers is usually 50-60+. I have to connect to Illinois servers to get at least 30 ping on their servers, but even so it shouldn't be 50+ ping on Texas servers. My friends have AT&T for

I'm not very familiar with anything regarding the event log, but my issues as of lately have been inconsistent speeds up and down, and packet loss quite often. Is there anything in my event log that would indicate these issues?

For the past couple of weeks, when I go to load email, I get the message ....... Connection timed out, please try reloading the page .... no matter what browser or comp I use, I get the same message.

I started a new service with COX. To initiate a new service, the mandatory procedure is to confirm my personal information over the phone call. If not, the service was to be canceled. I called 844-251-2673 to make sure I initiate the service I registered. The lady picked up the phone and started to

They keep coming to the nieghborhood and saying they will fix it but they never do. I called tech support and they knew nothing of how to help me. I pay my bills but don't get what I pay for. The Cox TV and internet goes in and out and cox will do nothing to fix it.