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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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webmail again!
just when i think i've had every problem there is...here's a new one. the other night, while deleting some old mail from the server via webmail, the screen suddenly "flipped out" and now all of my inbox displays at once making everything so tiny i cannot read it. ex. (actually, on the full page it's
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When loading email receive this reply:
I receive this reply when trying to load email: A connection was reset (corresponding to a TCP RST).https://webmail.west.cox.net/ I get this reply in Microsoft Edge, Mozilla, Opera and Brave. How do I get email ton load quickly?
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Debt collection
I moved from new orleans a couple months ago, but just received a debt collection mail from convergent outsourcing, did anybody else have this same problem? i'm positive I paid my Cox bills and don't owe anything so not sure why they would send me this.
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Daily Dropped Internet Connection
Good morning folks. I have been having an issue with my Cox service for quite sometime. The internet will just "vanish", but the Eth0 & WiFi will continue to work fine. At first, thought it was our router, so purchased a TP-Link AX6000. Still doing the same thing. So, upgraded the router. Cox had me
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Upstream Issues
So, last few days have had a few issues with connectivity and went to check the cable status on a CAX 80 and this is the status...any help? Support is just "reset modem" Cable Diagnostic Status: Poor Action: [Partial Service] If the Partial Service mode does not go away within a few hours (Click the
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A 'How-to' question... Son's XBox to my CGM4141 Panoramic router/modem/phone controller
In August of 2019 we upgraded to the new 3.1 DOCSIS standard by getting the 'CGM4141' Panoramic Gigablast router/modem/phone controller. It has been great along with the highest tier for upload/download web speed. Now, I want to set up on my computer desk, in addition to my current desktop computer
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Internet Constantly Down for Months
My internet has been going down for 5-240 minutes at a time intermittently for multiple months now. I’ve had many techs come out and have had the following done already: 1) replaced line to house and buried last year 2) replaced the outlet into the house 3) replaced the coax in the house to the mode
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Going on 7 days of Internet Outage
We've been without internet now for 7 days because of an outage and Cox will not provide any indication whatsoever on when service will be restored. Everyday, same message on the page and text:" Our technicians continue to work to resolve the problem in your neighborhood. Currently there is no estim
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Internet outage fixed
Location: Green Valley, AZ After five days with our internet being down, contacting tech support 12 times, my post on this site generated a response. A tech service person was scheduled for the next day and the problem (incorrect installation of hardware at the box at the street) was fixed. Our inte
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