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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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cancel service
I have cancelled my service by calling 7023834000 and I was told the service was cancelled but when I return the equipment, I am told it is not cancelled. I am out of country and you are making extremely hard to cancel service.
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Daily Outages
For the past 2 weeks, I have had one or two outages daily. These appear as neighborhood-wode outages, and last about 20 minutes. I’ve confirmed at least one other neighbor is experiencing the same problems, and my equipment works fine. Has anyone else experienced this problem and have any suggestion
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What does the data usage meter track?
Is it both uploads and downloads? And how do they supposedly monitor this traffic data? There should be a way for ud to download said traffic data.
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WHAT was the orange for?
https://reddit-uploaded-media.s3-accelerate.amazonaws.com/images%2Ft2_xkq1phg%2F1kmbixvr8hh01THere is nothing to it.
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Signal levels below acceptable ranges
I'm experiencing daily internet drops, purchased a new SB8200 in hopes to improve speeds & minimize drops but no such luck. After 2 hrs on phone with Arris tech support, bonded channels are below acceptable ranges of (45-55) dbmv. I shared the lowest and maximum levels with Cox phone rep but doesn't
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Can you add unlimited data to Internet basic?
Trying to control cost in my household, so here is my question. We currently have the 100Mbps Preferred with the 1TB cap, and I found myself constantly watching my data usage. I do not need out and out speed, Cox recently bumped me up 100Mbps but that will only make the situation worse, I will just
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Transferring my service to Roommate
Hello, I was thinking of moving out in a month and wanted to know how I should go about transferring my service to my roommate who will be staying I want it so it will be in her name and her payment option instead of my own since I will no longer live there. Thank you!
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OUTAGE
Why does Cox have an outage once a month at the most inconvenient times? Do other IPs experience the same things?
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Cannot unblock an IP address.
The network is automatically blocking some IP addresses. I have a port forwarding option that is used to RDP to my server. One of my friends from another country is trying to RDP but the network is blocking it automatically and I am unable to unblock anything. Any help is greatly appreciated. Thank
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