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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Can you add unlimited data to Internet basic?
Trying to control cost in my household, so here is my question. We currently have the 100Mbps Preferred with the 1TB cap, and I found myself constantly watching my data usage. I do not need out and out speed, Cox recently bumped me up 100Mbps but that will only make the situation worse, I will just
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Transferring my service to Roommate
Hello, I was thinking of moving out in a month and wanted to know how I should go about transferring my service to my roommate who will be staying I want it so it will be in her name and her payment option instead of my own since I will no longer live there. Thank you!
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The 5GHz internet
The 2.6GHz connection shows on the Wifi options and is connectable. The 5GHz network, however, doesn't even show up as an option to try to connect to. The router signal has been reset, along with the modem itself being reset. Neither of these made a difference in it showing up as a usable wifi acces
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Can I get a call back? Been on hold 2.5hrs
I am supposed to get a call on Wednesday for a service move. I work from home so this is VERY important. Due to a data breach, I had to change my phone number ALL I want to do is tell the service guys my new phone number. Current time on hold is 2:31:04 I really do have other things to do and other
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Contour does not work on ipad
Are you ever going to fix this? Hardly ever works. Older iPad. Can I get a discount on my bill?
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Packet loss, slow upload speed
I am having packet loss and slow upload speed again. I had this issue a few weeks ago and a tech replaced the stuff on the outside of my house and it was better. I tried bypassing the router and connecting the computer directly to the modem.
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Data Caps Implemented
I think this is illegal - Even other data based providers (Verizon, At&t, etc) Grandfather customers in - Maybe a class action law suit is in order!
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internet outage
My zip code is 23601 and I have had intermittent outages for 24 hours including outage all morning today. Is there a local problem?
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Is Cox sending out an email regarding upgrading the email database or is it a scam?
???
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Buffering
I've read all the explanations of outages and buffering from 3rd party Apps but why would it happen at the same times of day every day on any streaming channel? Also, why would it happen 20+ times during the Super Bowl? Is there something more dependable in south Orange County?
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