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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Going on 7 days of Internet Outage
We've been without internet now for 7 days because of an outage and Cox will not provide any indication whatsoever on when service will be restored. Everyday, same message on the page and text:" Our technicians continue to work to resolve the problem in your neighborhood. Currently there is no estim
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Is there a way to force a specific device to only connect to a 5Ghz band?
I'm a new Panoramic user. Is there a way to force a specific device to only connect to a 5Ghz band and not 2.4? The Firestick is much happier when it's getting the good stuff.
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Outage
Lots of unncorrectables on higher freqs and intermentent internet speeds. Also some pixelation on the higher tv channels. It may or may not be related to the 40 mph wind we had last night. Kenner LA. Service interruption - We see there are others in your area reporting a network related issue. You m
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frequent disconnects
been happening for about a week couple of times per day. today has been very frequent. here is the latest from the logs, and status page of router. any advice would be appreciated. Startup ProcedureProcedureStatusCommentAcquire Downstream Channel687000000 HzLockedConnectivity StateOKOperationalBoot
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I need COX firmware updates for C7000v2 and I'm done with these issues of slow and dropping internet?
After 3 different tech support attempts to solve dropping and firmware issues, COX can't fix my issue of firmware update. I'm really tired of the run around and reading the same problems and issues on forums. I may have to look for a new ISP soon.
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Not getting social securuty emails
I am not getting verification emails in my email address for social security. It worked before the yahoo migration. What is wrong?
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Internet out since thursday 23669 4 days!
My Cox internet has been out since Thursday and it is now Sunday. In this forum I was told to message on facebook, even though I have now contacted 3 times through the Cox live chat, twice via phone, this forum, and now facebook messenger. I'm still being told that no agents have information, that i
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Downstream channel problems & CM status 4 through 25
Service is 1gbps. Service has been 1gbps for three years with maybe two or three disconnects for maintenance in the neighborhood. As of two weeks ago. SB8200 - can't exceed 25mbps, connection loss every 5 minutes New equipment. CM2500 - achieves 930 mbps, connection loss or drop to 25mbps every 10 -
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Everyday “The DNS server isn’t responding”
For the past couple weeks now I’ve been having issues with my internet cutting out just in the morning. I just now found out about it because I’ve switched shifts, so who knows how long it has been going on because after work I have connection fine. Anytime I contact support it’s the same rinse and
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Not getting Gigablast Speeds on My Laptop, Phone, or Gaming Stations!
Hi, Long-story Short! I've been having speed problems for years many years with my Modem speeds but more so with the overall signal quality to my house. I've been a customer with Cox for over 30 years and they've been the only providers since my home was built 31 years ago. Anytime there is a new te
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