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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Sent, Junk, and all of the folders I've created are gone from my e-mail on iPhone
iPhone wouldn't let me send mail. Deleted account. Re-added account. Now missing Sent, Junk, and all of the folders I've created to organize my mail. Any solution?
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Packet loss to AWS EC2 Test Server
The only two games I play online, Fortnite and Player Unknown's Battlegrounds have constant packet loss. They both use AWS as far as I know. Not sure who is at fault but you guys should work with AWS, Epic Games (Fortnite) and Player Unknown's Battlegrounds to resolve this mess. I setup an AWS EC2 L
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Growing tired of the midnight maintenance window outages. Please start maintenance windows later.
For the past month I've experienced several outages starting at Midnight. Customer service saying they are working on the outage. Always a 4+ hour ETR. Typically the service is restored before the ETR. However, it is still an extended duration 30min-1hr. Could Cox please considering moving these mai
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Thoughts on a modem/router for ultimate service...
So yesterday the installer tried to hook up my brand new, latest Netgear wifi6 router CAX80. I bought it the day before, the power would not stay on. So I had to resort to a Cox modem. Any suggestions on a modem router approved by Cox? I am getting a 280 MPs download speed, but would like something
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new panoramic (TG1682) same problem as old netgear
frequent loss of internet connection requires reset by unscrewing cable connection then reconnecting. unplugging power and repowering does not work. cable input must be disconnected/reconnected. it does not matter where i disconnect (back of modem, either side of splitter, i have replaced splitter a
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Google Mini Home
Cox Internet service (no phone or television) worked fine for years (basically no outages) with Netgear Nighthawk X4. Switched to phone and Panoramic wifi .... now constant outages and errors. Now on my third piece of hardware. Result: Cannot connect 2 Google minis for weeks. Worked fine with Netgea
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Using Microsoft Outlook for Mac version 16.54 Microsoft 365 and receiving bounce back when "New Outlook" toggled on but no bounce when toggled off.
Using Microsoft Outlook for Mac version 16.54 Microsoft 365 and receiving bounce back when "New Outlook" toggled on but no bounce when toggled off. A Gmail account does not have the same issue. The bounce error is: SmtpSubmissionPermanent5XXException: Smtp submission failed. Server 'smtp.cox.net' Po
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Bad Uplaod lag when gaming.
I've had problems with my Xbox not reacting to my commands immediately in first person shoot games. This causes me to die over and over again in the game. I believe the area I am in is over subscribed. I also believe that when my area reaches capacity that Cox prioritizes download over upload. The g
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Intermittent Wifi
I have a Ubee DVW326 Modem/Router. Starting a bout 3 weeks ago, the wifi intermittently stops working (i.e. will not respond to pings or connection attempts). I notice that whenever this happens, the Wifi light is solid on. When the Wifi is working, the Wifi light flickers normally. Also, the unit o
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