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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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UNABLE TO SEND EMAIL (TODAY)
I have a series of emails that have been going back and forth for over a week. Today I attempted to reply (once again) to the same series and received the following error: Does anyone know how to correct this? I'm using the most current version of Thunderbird.
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Ethernet cable connection between modem and wi-fi router flashing orange.
Why is the ethernet cable connection between modem and wi-fi router flashing orange? Just noticed it in a darkened room and wonder if indicates data transferring or if there is a problem? Internet is working just fine and all leds on front of modem and router are solid. Thank you.
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Using Microsoft Outlook for Mac version 16.54 Microsoft 365 and receiving bounce back when "New Outlook" toggled on but no bounce when toggled off.
Using Microsoft Outlook for Mac version 16.54 Microsoft 365 and receiving bounce back when "New Outlook" toggled on but no bounce when toggled off. A Gmail account does not have the same issue. The bounce error is: SmtpSubmissionPermanent5XXException: Smtp submission failed. Server 'smtp.cox.net' Po
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Bad Uplaod lag when gaming.
I've had problems with my Xbox not reacting to my commands immediately in first person shoot games. This causes me to die over and over again in the game. I believe the area I am in is over subscribed. I also believe that when my area reaches capacity that Cox prioritizes download over upload. The g
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Loss of Call Quality through Remote Desktop Connection
Hi Team and Internet Friends, We have Gigablast internet with Cox and when I run speedtest.net we consistently get 400+ download and 20+ upload speeds. The challenge I am having is when working from home I remote connect to my company's remote desktop and every call I make on the VOIP softphone is g
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Experiencing very poor service quality - what are acceptable SNRs/power levels?
For a while now I have been tracking my download/upload using Cox's speedtester. I am signed up for the 200/10 plan. At peak times I understand this can vary significantly but on off-peak I should expect near-ideal. Unfortunately, regardless of the time of day I am seeing anything between 10 Mbps an
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Thoughts on a modem/router for ultimate service...
So yesterday the installer tried to hook up my brand new, latest Netgear wifi6 router CAX80. I bought it the day before, the power would not stay on. So I had to resort to a Cox modem. Any suggestions on a modem router approved by Cox? I am getting a 280 MPs download speed, but would like something
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new panoramic (TG1682) same problem as old netgear
frequent loss of internet connection requires reset by unscrewing cable connection then reconnecting. unplugging power and repowering does not work. cable input must be disconnected/reconnected. it does not matter where i disconnect (back of modem, either side of splitter, i have replaced splitter a
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Google Mini Home
Cox Internet service (no phone or television) worked fine for years (basically no outages) with Netgear Nighthawk X4. Switched to phone and Panoramic wifi .... now constant outages and errors. Now on my third piece of hardware. Result: Cannot connect 2 Google minis for weeks. Worked fine with Netgea
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Growing tired of the midnight maintenance window outages. Please start maintenance windows later.
For the past month I've experienced several outages starting at Midnight. Customer service saying they are working on the outage. Always a 4+ hour ETR. Typically the service is restored before the ETR. However, it is still an extended duration 30min-1hr. Could Cox please considering moving these mai
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