Internet

Had a stable connection for about 2 weeks after the last tech visit. Of course they identified it as a problem in the plant and not with my equipment. They traced it to a neighbor who had connected an old/defective coax cable. Today we're back to packet loss and T3 timeouts happening multiple times

I rent a panoramic wifi router that is always on. Can I replace it with a ElectraHealth Low radiation - reduced RF emission WiFi router R7 based on Netgear hardware ? Or is there an option to rent a low EMF router at Cox? I know I could go fully to wires all through the house and we have returned to

Just spent 1 hour and 18 minutes on the phone with Yahoo trying to get my cox.net email I have not received for 2 days. In my case I already had a Yahoo email account. The tech showed me how to add the cox email to Yahoo. But on the positive side I am sure we will get a discount on our bills now wit

I have used the STARZ app for a couple years now by logging in through Cox Internet via various devices (Android TV, Amazon Fire TV). Today I got the message “The user is currently already connected to a known proxy” when I tried to log on. What does this mean? I'm not even asking anyone to tell me

Hi, Long-story Short! I've been having speed problems for years many years with my Modem speeds but more so with the overall signal quality to my house. I've been a customer with Cox for over 30 years and they've been the only providers since my home was built 31 years ago. Anytime there is a new te

I've been seeing on-again off-again packetloss upstream from my cable modem. Usually the blips are not enough to cause streaming failures as they're pre-buffered, but any live medium(Zoom, voice chat, games) suffers. I have done the typical steps including modem resets, bypassing router, etc. The pa

I've been having intermittent lag spikes throughout the day and I've been talking to Cox about getting it fixed. there have been multiple outages and maintenance work done since I got Cox involved and the work has been going on for months. I check and my modem levels have changed. I'm wondering if t

If you are like me and are sick of the slow internet speeds, not getting even close to what you pay for, endless tech visits and no end in sight then simply visit the link below. Fill out the complaint form and file your complaint with the F.C.C. I've had technicians come out, new lines, new cables,

When you started watching a recording that was already recorded when I began viewing. The program started recording at 7 pm and ended at 8 pm. I started watching at 745pm. When I fast forward, the progress bar that is displaying In red is referencing the program that is currently recording. In other

Why did you cancel my setup? You had sent out a patch cord about two weeks ago. There is a cable coming out of the ground, just need the box on the side of the building to be installed. You were supposed to due the install outside and I was to do the rest on the inside. I understand that you can't c