Ugh. Here we go again!

Had a stable connection for about 2 weeks after the last tech visit. Of course they identified it as a problem in the plant and not with my equipment. They traced it to a neighbor who had connected an old/defective coax cable.

Today we're back to packet loss and T3 timeouts happening multiple times per hour.

Wouldn't it be easier and less expensive for everyone for Cox to investigate this as a plant issue before rolling a truck every time? I promise it's not my equipment. That neighbor probably just hooked up the old coax cable again.