Internet

Internet

Topics related to internet devices, our services, etc.

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Welcome to the Internet Forum

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

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Running into huge swings of download speeds. One day or part of a day it is 120mbps, then the next, it is 22mbps.

Running into huge swings of download speeds. One day or part of a day it is 120mbps, then the next, it is 22mbps. Scottsdale, AZ Panoramic, but running a Google Nest WiFi system and my desktop is 7 feet from the primary point. I use Google & Ookla to test my speeds.

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HELP

Why can't I get a hold of anyone from cox? I have been trying 5 different numbers all morning and no one is answering. Even the live chat is disabled. This is unacceptable. Please tell me how I can get a hold of someone to help me.

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Does Cox cap bandwidth when downloading Xbox games?

I subscribe to Gigablast and can hit around 860 Mbps regularly on a wired PC/other devices. However, my Xbox One S AND my Xbox Series X rarely break the 100 Mbps mark and average around 80-90 Mbps when downloading games or updates. Why?

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Internet outage

So, 3 days in a row now, at approximately 11 PM I lose all service. By morning, magically it's all working again. Why am I paying for service that's not always working... Live in Gilbert As, apartment, have the ultimate internet, pano wifi......

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Uncorrectable codewords, unstable download speed, ping spikes

I'm having trouble with the ping spikes while gaming, when I checked the Cox network status I saw the uncorrectable codewords in 5 indexes. Is this the reason that cause the unstable download and ping spikes? I'm using panoramic wifi gateway, put it in bridge mode and using my own router. Downstream

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Where I can get a brand new Arris TM 3402, not at Best Buy and the one in Amazon is not new.

Trying to upgrade my Gigabyte Modem/router with telephone Line, Cox website only refers to the Arris TM 3402 for Gigablast and phone line. But by manufacture that model is obsolete, which live me with no options. So Cox where I can get a brand new Arris TM 3402?

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Essential service - internet new construction

Desperatly need help for new construction internet installation for essential services. Cox refuses help and offers no solutions, simply claiming their technician must go into our condo to make the connection but that given pandemic Cox technicians are not allowed into any home. We respect that no i

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frequent disconnects

been happening for about a week couple of times per day. today has been very frequent. here is the latest from the logs, and status page of router. any advice would be appreciated. Startup ProcedureProcedureStatusCommentAcquire Downstream Channel687000000 HzLockedConnectivity StateOKOperationalBoot

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Recently got Cox internet, getting lag spikes

Just moved to az. Got cox internet and have been getting lag spikes randomly throughout the day. Sometimes it's at night, sometimes its during the day, it is totally random. Nothing on my end changes, its just me and my laptop on the internet.

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cannot send emails from Outlook

i get this message when after some time has passed. Task 'jar19800@cox.net - Sending' reported error (0x800CCC6F) : 'Your outgoing (SMTP) email server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The se

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