Internet

We have been loyal Cox Communications customers for almost 10-years now. We live in the outskirts of town, and Fiber-Optic is only available... and only through Cox. My husband passed away last year, my cat died a month after Him, I lost my job due to the COVID-19 (like most), but Cox Communications

I cannot get the 1Gig service through my modem, I have a reoccurring error code; RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=78:d2:94:61:0c:e0;CMTS-MAC=00:42:5a:1d:4a:41;CM-QOS=1.1;CM-VER=3.1; How do I fix this???

Hello, I was thinking of moving out in a month and wanted to know how I should go about transferring my service to my roommate who will be staying I want it so it will be in her name and her payment option instead of my own since I will no longer live there. Thank you!

This has been an issue for months with many calls and at 3 Tech visits. More than ready to drop Cox Cable, but need family quorum.. Reset did not work. Hating Cox after 34 years. If I can get folks to agree, Cox Cable is going the way of land lines. Why can't they fix it?

Is anyone else having problems sending emails with read receipts? The Cox Sys Admin is returning a rejection notice that the email is spam. Thanks, Brenda

I have a Netgear CM500 that was working fine until yesterday afternoon. It all of a sudden stopped working. I happened to look out the window and saw a cox truck in front of my house. I thought that they were doing some work and waited a little bit. After a while, the truck was gone and the internet

We moved to a new address, have requested a service transfer before moving. I was told just to bring in our device, it should be OK. However, we couldn't get connected after we moved in. I have to call in to activate my new service. Do you think this is done? NO! there is no signal! It seems the cab

Every month Cox is saying we are using more data - when in fact, I've had two young adult gamers move out of the house, so now it is just myself and a young adult who is either working or at school. I have been chatting with a Cox person (Candyece N.) and she cannot tell me what devices are using th

Why is everything i try to post flagged for spam or abuse?

thinking of going ton trip wondering if can put modem to pause why gone