Internet

Our internet, & phone go down on average about 2x a day. Cox's phone tech said, we needed a new modem, that would be free, but the battery backup cost $50, or the phone won't work when the power is out. I doubt the modem was the problem as the outages & numerous modem resets continued just like befo

Hi, Our street in Uptown New Orleans is still without cable/internet service but everyone around us has service. All power has been restored as well. I've tried calling tech support daily and signed up for text alerts, but noone will provide an estimated timeline for service to be restored and the t

When I configure my Outlook on Android to access cox email I get the following error: "Login Error The connection to your email server timed out. Please check your email settings." I have triple checked my settings; IMAP Incoming Mail Server - imap.cox.net Port 993 Smtp Outgoing Mail Server - smtp.c

I have the same issues as another cox customer. The CoxWiFI spot that I use near E Twain Ave At Royal Crest Las Vegas Nevada 89119 is reporting No Internet, open when I try and connect to it. It has worked for several months but over the last several days it giving me the error No Internet, open. I

I havent gotten on my compter for awhile, only checked email via my phone. We now I need to search for an email from 6 months ago and I am missing emails from October through January! Its now asking me for a password? Ive never used a password to retrieve email! Wheres my old emails?!? And how do I

My IPv4 seems to be permanent. My IPv6, however, seems to change daily. This is a problem with Google analytics, because GA uses IPv6 to filter out unwanted addresses, and the filtered addresses need to be permanent. How do I get a permanent IPv6 assigned?

I just had a tech out two days ago and said my line was perfect. Does this look normal? https://photos.app.goo.gl/fws7E7AMGruGJGKx7

The May 15th 2019 Exec Order blacklists Huawei for, among other things, continuous espionage against the US and its companies yet it is my understanding Cox Communications planned on using Huawei for its mobile network and cable and is still using their equipment in its infrastructure. Frankly Un-Am

When I pull up the cox email login page why is it redirected from myemail.cox.net/.../ to this: www.cox.com/.../mail.html Also why does my browser (firefox) warn me that myemail.cox.net/appsuite/ is not a secure website and that it is using cross-site cookies?

Hi, Can someone please check the signal levels on my modem? I rarely achieve anywhere near the advertised download speeds for my subscribed internet package. The internet also drops out intermittently. Downstream Bonded ChannelsChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectedUncorrec