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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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HOW TO PORET FORWARD (because no one else will tell you)
go here and watch this guy before buying the 10.00 per month care package ( charging for customer service .. god *** you *** ) https://www.youtube.com/watch?v=fDrJ0Ztmixc because an hour with support lead to NOWHERE
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for some reason I can not reply to an email in my outlook unless it is another cox account. I can send and receive but I can't reply.
I can not reply to email unless they have a cox email address. I can send and receive anything but I can not reply to any other address except for cox. Please help! Error Message is : System Administrator Server error: '550 5.1.1 relaying not allowed' Terri
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SB6121 D3 modem no longer supported?
I upgraded to a D3.1 modem a few months ago and stashed my old SB6121 in the closet. Hating to sit on otherwise useful equipment, I put the modem on craigslist, and mentioned that it would be good for the bottom tiers on Cox. Buyer tried to provision it and was told it couldn't be used, so I had to
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Cox straight up plan, anyone have problems with it?
Cox straight up prepaid plan, does anyone else have this plan? If so, do you ever have any issues with it?
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Packet loss, slow upload speed
I am having packet loss and slow upload speed again. I had this issue a few weeks ago and a tech replaced the stuff on the outside of my house and it was better. I tried bypassing the router and connecting the computer directly to the modem.
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December brings sudden download failures on Microsoft's Flight Simulator app and DSLReports speed test website.
I can't use Flight Sim because it can't complete an update but doesn't issue any error indicators. DSLReports issues error messages indicating test downloads failing. DSLReports was showing my gigablast speeds and Flight Sim was updating without incident until December. Is anyone else experiencing s
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Lost Emails?
Anyone else have emails disappear from Cox WebMail? I signed into my account last night, read my emails & then signed out. This morning, when I went to respond they were all gone. In fact, my inbox has lost the last 2 weeks worth of saved emails. They are not in my trash or spam folder I checked. WT
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Post Hurricane Ida performance
***Update since services came back online 3 weeks after Ida*** My speeds here in metairie, LA. Were consistently 500 my + for months before hurricane ida. After hurricane hit, speeds came back but were slow, leggy and intermittent were getting disconnected. However. Speeds have improved dramatically
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why do i have to unplug my modem every time i want to use my xbox for it to connect?
New internet customer here and every time i turn on xbox one x it is never connected to the internet as it has always been with my previous isp. I have to physically unplug the modem then plug it back in and wait. After several minutes it will connect and stay connected. That is until I turn it off
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