Internet

Internet

Topics related to internet devices, our services, etc.

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Welcome to the Internet Forum

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

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Netgear CM500 2 downstream channels not locked - Blinking Green light

I upgraded my modem to CM500 and saw blinking green light on downstream. Looking at modem logs, out of 16 channels, only 14 are locked. Also i have seen by the end of the day my modem speed goes down to 3 Mbps and eventually resets (I should have 150 Mbps down) I upgraded my modem, to no luck. Also

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Any fixes to Modem Issues with Gigablast.

I’ve been reading that many people are experiencing slow gigablast speeds hardwired. My situation is almost the same. Got gigablast and bought a shiny new nighthawk CM1200 modem to go along nicely with it. To my disappointment and to many others, I was only able to pull 300–350 hardwired directly in

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Mail Quota is full. How to empty the trash? This is on the Mac.

Mail Quota is full. How to empty the trash? This is on the Mac.

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Arris sb6183

OK so I guess it was my turn with this firmware issue. On Thursday Cox was doing some maintenance in my area and now my modem wont connect. They even said they can't see my modem now. I've seen past post about 6183 did anyone get an answer about the firmware question.

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Horrible customer service experience

Just got off the phone with a cox representative to talk about how to schedule a transfer of our service. First off, she lied to me. She was clearly sitting outside somewhere because it sounded like she was right next to a road with cars going by and horns honking. I said, “are you outside? Because

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Cancel e-mail

I canceled my cox account over a year ago but kept my cox.net e-mail. Now I want to cancel that. How do I do that? I am tired of deleting spam, etc. Thanks!

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SPAM that NEVER STOPS!

See more than a few forum inputs regarding SPAM issues. Seems like most of them I read are locked and many are only a few months old. I have been experiencing a serious SPAM problem for some time now. I have contacted tech support several times as well and get the same old run around the popular one

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EBB program not real life?

hi I just want to make sure I am not the only one. I have been approved for the EBB program FOR A WHOLE YEAR. Cox says nonstop they have no control, but their OWN WEBSITE clearly says I a approved on the EBB page. I also am approved through ID me and have also re certified 4 times over this year. Is

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Unstable upload speeds - need solution

I have had a tech out and he replaced the fittings on the coaxial cables, and they upload speeds were fine for 2 days.Then they start to become unstable again. Try streaming to twitch using obs and the last section i had 16384 frame drops and cant even stream smooth at 3000kbps My upload speed is su

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Monthly Rate Increases while mbps speed decreases. WHY????

We have been loyal Cox Communications customers for almost 10-years now. We live in the outskirts of town, and Fiber-Optic is only available... and only through Cox. My husband passed away last year, my cat died a month after Him, I lost my job due to the COVID-19 (like most), but Cox Communications

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