Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Internet
Topics related to internet devices, our services, etc.
Pinned Posts
Closed
Pinned
Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
Discussions
3.4K
0
0
Closed
Reckoning day is coming fast.
So I am wondering what is Cox going to do now that the real home internet competition is coming to knock on their door. Verizon is already trying on selected markets their home internet using Millimeter Wave. Las Vegas soon to be a market T-Mobile has already deployed home internet and customer are
Discussions
622
0
0
0
Closed
Investigation Discovery Online
500 Internal Server Error when trying to access cox to authorize access
Discussions
4K
0
0
0
Closed
Cox back at it with the packetloss for the 100th time...
Packetloss is back again, and the opposite is happening with my motivation to stay with cox communications. Been having this issue for almost 4 years now, Packetloss comes, then after a few weeks of complaining it gets temporary fixed for it to then just break again a month or two later. I have file
Discussions
651
0
0
0
Closed
Reecnt influx of SPAM messages
I have noticed a huge insurgence of SPAM messages in my cox email accounts. I have the SPAM filters turned on but it isn't catching anything. Please advise!
Discussions
1.5K
0
0
0
Closed
What is the NCTA that COX tech Support is Posting then Closing Threads
You might of seen this link or similar link posted in your packet loss threads that are now locked: https://www.ncta.com/topics The NCTA is one of the largest lobbyist groups for corporations like Cox, ATT&T, etc to push pro legislation in favor of those companies and often against consumer protecti
Discussions
544
0
0
0
Closed
Unstable Internet Connection
I been having a problem with my internet connection every day for months. The service goes out multiple times a day and I have to reset the modem to get it back working. This has been happening everyday multiple times a day.
Discussions
561
0
0
0
Closed
Can we get a Node split in our neighborhood soon?
I have had Gigablast internet for years and before that I always had ultimate. I got a new Technicolor modem CGM 4331 I have had the tech out to my house yesterday afternoon. I have been getting only 20mbps in the evenings every night and my neighbor has the same problem. I get 1100mbps in the morni
Discussions
1K
0
0
0
Closed
Tracert on Cox Account
I'm a residential Cox subscriber and I'm seeing addresses 10.125.224.1 thru 10,125.224.254. All indicated as live on my home network. I use Panoramic WiFi and am experiencing remote connectivity to my devices. My Trace route queries are going through a virtual VPN that I don't own. My gateway shows
Discussions
20
0
0
0
Closed
Email Cox.help@cox.com and FCC for your ping & packet loss issues
Since seems like this forums is no longer the place to ask for help or get support from Cox, I recommend emailing them with your problems and data Ping Plotter data. They will see the increased volume in their business metrics and hopefully take this more seriously than just locking the threads. Her
Discussions
431
0
0
Closed
How's my event log?
I'm not very familiar with anything regarding the event log, but my issues as of lately have been inconsistent speeds up and down, and packet loss quite often. Is there anything in my event log that would indicate these issues?
Discussions
201
0
0
0
