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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Poor Details on Usage Data
This is not much of a question, unless you have a way to view detailed usage stats via web, app, or router? But, upon writing this, I don't see that as an option. It would be wise for Cox to improve on the usage stats, especially when they want to limit how much their customers use the internet. Giv
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Contour Cable Box AND Separate Cable Modem
Hello, We have a rental property with Cox internet service. We have our own Cable modem and router and a working network. A new tenant has asked for basic cable so we added that service and picked up a "Contour 2" cable box. The question is how to get my existing cable modem AND the contour box conn
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Oliver is not working on the website and there is no way to report it
Oliver is not working on the website
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Spam hitting like never before in my Cox email for the past month in 2018
I have used Cox email ever since 2002 and had absolutely no problem with receiving spam until very recently. Now, I'm getting 3 or more spam emails every day. I want to nip this in the bud before it gets worse. I can't comprehend how for 16 years was perfection, and now this. Any feedback is greatly
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Spiky inconsistent internet
for a few weeks i've been having terrible internet (even worse at night) i tried running a tracert to google.com to see if i could identify the issue and it would seem the first node has mostly been the worse. also rand a ping -t to the first node. nd a ping -t to the first node. Reply from 10.132.1
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error 408 manage wifi
i can only run manage wifi through my ipad. Does not work on iPhone or on cox pc site. Tried to talk in chat but guy would not answer any questions I asked
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Self install gone wrong
I followed the instructions in the package. Could not connect. Reset. Connected for two days on my laptop only, then cut off. Kept asking for a login. Couldn't login in. Had to find the actual username and password online because apparently that didn't need to be included. Still couldn't get interne
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INTERMITENT signal lost
I am constantly getting these errors I had this happen so much before I replaced my modem and router and signal is only going through one router. I've spoken to cox they sent out a tech said the signal line was good. ( of course it was good when he tested it then but after an hour or so it did it ag
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Cable and Internet Outage
Live in Kempsville, Birnam Woods. We keep loosing cable and internet at the same time at night, for the past week. Called Cox, can not get a answer, all you get is a can message from a recorded type response. SO FRUSTRATED!!!!!!
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Cox Line Quality Issues - Regular Upstream packet loss
Hello Cox! Please take a moment to look over my report here on DSLREPORTS: https://www.dslreports.com/forum/r32985872-OK-Cox-line-quality-issues-are-never-ending#32985872 I would like to know if Cox are doing anything about this. It's never ending, year after year in this location, modem after modem
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