Internet

How can I get service to my basement? My house has 3 floors and the router is on the top however we get inconsistent connection downstairs in the basement level.

I read an article on NPR on 4/24/2018 discussing cyber threats***. The article said that vendors of cable modems are putting out guidance for applying patches for cable modems.How do I get the security updates for my Cox cable modem (UBEE DUBW66P, a.k.a DDW366) *** (www.npr.org/.../sounding-the-alar

Connection drops from +-300 mps to +-10 mps about every other day. Modem reboot solves it. Modem is brand new Arris SB8200.

I have been without email from my cox email account for 8 days. I have done the online chat, phone call, escalated to a different group and beyond them. I've gotten nothing from cox. Suppose to have been fixed two days ago and nothing. You have to call tthem to get a status which is still "they are

Service is terrible and unreliable. Internet goes out at least every other week. Cox cannot correct over phone and techs cannot come out for 3 days or more. Want to terminate service without Cox sticking me with ridiculous penalty for poor service.

The ip address configures then it gets to router and it doesn't select one and clears the ip address starting over again repeating never selecting a router. I. Connect to the Cox area Hotspot. So i van troubleshoot or restart the router bc it's in the area in the city somewhere

They finally resolved it, I’m hoping something like this doesn’t happen again. I heard from one of the neighbors that it was not only the storm but a bunch of teenagers running around the fiber thing. I’m just hoping that it lasts and doesn’t go out for two days!

just brought the Panoramic Wifi Pods to wifi in my home. I havr the Panoramic Routor/Modem thr Pods will not conner. Does anyone have any suggestions on how to get Pods to connect.

I called on November 11 ...requested a shut off for Nov 12 due to moving in a senior building where its a different service.no Cox...today I found out online on the app its still on! I tried Cox chat...they gave me a number to call...I waited got a rep, then I was disconnected from the rep ...I call

Hello, this will be my first time talking on the Cox forums. Our family has had issues with our Cox internet for a few years now, and have been trying to get things fixed off and on when we could or when it had gotten worse. To sum it up, we've had techs come out multiple times as well as had agents