Cox Data discrepancies

My Cox account says that my condo has 1.25 terabytes and that you would have to watch 250 HD movies, add 250,000 pictures, 250 audio files, and 1,000 hours of video phone usage to use that up.

Yet, I got a message the other day that I had used up 88% of my total and that Cox would begin charging me $10 more per month for each 50 gig I used (without obtain my permission). When I "asked" a Cox software program how much data watching one movie uses, the figure was extremely high, like 2 to 5 gigs.

Will the truthful Cox executive please stand up?

Dr. David Demers
Mass Media Sociologist and Technology Novice