1 Message

Saturday, October 4th, 2025

Internet disappointment

I have been without the internet all day. I pay a pretty good amount of money to have good service and at times at may go out. Today my service has been out the whole day and now i got a text that’ll be out overnight. I’m very disappointed and will be looking for different services. 

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Moderator

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173 Messages

11 months ago

I am truly sorry for the inconvenience. I work from home and can totally relate. So that we can assist you, please email my team at cox.help@cox.com. Thank you for being a part of the Cox community. 

1 Message

11 months ago

We have been out since Sunday with an unplanned outage. We cannot get any answers. Earlier in the outage we received a couple text messages a day, now one a day with their pathetic apologies!

(edited)

Moderator

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508 Messages

spnunez12,

We understand the service important to you and apologize for the outages you have been experiencing.  Feel free to reach out to us via email at any time, we would be happy to check your area for any updates.  


-Latitia

11 months ago

I agree it’s absolutely ridiculous, unfortunately I have to use cox! I’m honestly thinking about getting T-Mobile wifi, I have no idea what I’m paying for. The service disruptions are every day and multiple times during the day! We pay for faster internet (aka for nothing). 

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