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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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Nomorobo and Neighborhood Spam- Totally Ineffective

Is Cox and Nomorobo ever going to add the feature that blocks neighborhood spam? I have received more calls lately with the same first 6 digits as mine, and it’s as if Nomorobo isn’t even activated (which it is) because it blocks maybe 1 in 4 calls. The feature is available in the mobile app version

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Are "robocalls" (which could be annoying but legitimate) and outright scam calls treated the same by NOMOROBO?

Over the last 2 days I've received 4 scam phone calls from the "Windows Refund Department". All of the calls came in as different numbers and I've reported them all to NOMOROBO (which I'm still skeptical is doing anything for me). Does NOMOROBO consider a scam call a robocall; in other words, does i

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Cox digital phones

1. didn't want anything but a landline, Cox says I have no choice 2. bill goes up and I now have 2 modems 3. lose power, your phones are out too 4. Cox seems to think we should all use our cell phones when we have issues 5. which I do - bad digital modem 6. 3 days until the "earliest" apt available

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Landline

Why does cox make you have a landline for their expensive bundle plan. I'm paying a extra 11.99 for nothing

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Loss of Service Threat

Got another letter today threatening loss of phone service, which I'm PAYING FOR! Cox website has a similar warning when I logged in to my account. Followed the scheduling link, made my selection (all shown as $0.00) but was unable to "continue to checkout" for the free telephone equipment upgrade.

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Selective Call Rejection Phone Features Aren't Working

When I enter *60 into my Cox land line phone, a recording begins "All screening is off. Press 1 to turn call screening on..." The recording continues for all remaining options related to Selective Call Rejection. However, when an available option is entered, the recording just continues to play and

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My observations to Voice Mail and Call Blocking.

I've been a minor participant to the "in the last 25 hours" thread, reading all the great comments by CurtB and Bruce. I made some mention about voice mail and call blocking. I wanted to update my findings. I have a newer Panasonic Phone hardware with an answering machine +250 call blocking button o

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In the last 25 hours, my phone has called itself.

In the last 25 hours, my phone has called itself. I was wondering who kept calling me. Went to Call History and saw it's my own phone number calling itself. What the f^^k Cox?

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Voicemail timestamp off by 3 hours for over a year now.

I have been having problems with the voicemail time stamp being off by 3 hours for over a year now. I've tried changing the time using the voicemail menu. I've tried changing the time on my phone hardware. And I've tried changing the time online using phone tools. Nothing works. When I changed the t

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Have had unknown long distance telephone charges for calls we did not make. Cox refuses to acknowledge they have a problem. What can I do.

We have had two calls on bill that we did not make. Cox says they came from our phone. One person even said anyone can use our phone (I assume they meant with our permission), but we did not give permission for the calls and were unaware that they were made. They were both to Arkansas. But, last mon

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