Phone

I can delete my phone and mail history on all my smart phones and it is time for Cox to get off their lazy butts and include a feature to do this on residential phones. You spend all your time and effort in trying to develop new technology in order to justify outrageous rate increases when you can't

Our phone and Internet have been going down on a regular basis (five times in the last 2 weeks) as well as for 24 hours a month ago. I've been told to reset my modem and everything will be peachy keen. I've been told that there is no way to determine where the problem is and that if it happens again

Others have posted about not using their digital phone service, but still paying the monthly charge for it. Cox's explanation is that I am getting a multi product discount (aka bundle discount). I know that on my bill, I am paying $18.39/month for a service I don't use. With the increasing use of ce

I use the Voice Tools call history to report telemarketers and robocalls to NoMoRobo. Today I found the number listed for the robocaller is my phone number! An incoming call from me to me is something it seems like Cox would be able to prevent. Why are they not stopping an obvious robocaller that is

FYI, despite what I read in this forum about a fix, call waiting keeps turning itself on after I toggle it off. Needless to say, this is extremely annoying. It's great to say you've fixed the problem, but it would be better if you actually did fix it.

I have an iPad 4 running iOS 10.3.3 and having problems with the Cox app on the device. When I download the app from the App Store it says I need an upgrade to a new version. When I try to upgrade to a new version it simply goes into a circular loop. What's going on?

I get no dial tone and phone not ringing although people have called me. I reset the modem. what else can I try?

This is the 2nd day I have no dial tone and no one has been able to reach me. Price increase and no phone service! Good going Cox. You really know how to give good service.

I am a 30-year customer and just saw my bundle discount (which I've always had) disappear due to "promotion expiration". Customer service on the phone says nothing they can do. The new pricing makes no sense with all of the competitive options now. Sad to leave after all these years, but is it that

We switched from Verizon to Cox yesterday and ported our number over. We went through the third party verification 2 weeks ago and now that installation took place we can’t receive any incoming phone calls. We have a dial tone and can dial out, but when I call my home phone number on my cellphone my