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Phone
Topics related to our landline phone service
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Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
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Disabling Voice Mail
I've turned off Voice Mail in the Tools section, but when I'm on a call and another call comes in, it still gets forwarded to Voicemail. I don't want this! I don't want a caller to have a chance to leave a message if I am already on the line. My call waiting feature alerts me a call is coming in, an
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Caller ID mismatch
Sorry, I messed that up. I should have just entered a subject. Anyway, my problem is: When I call from my home phone, the distant end caller ID displays a persons name that I don't know. What the heck? How do I fix that? It's been happening for a year. My parents didn't want to answer my call at fir
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landline service with Cox.
Need to switch landline service to Cox. My modem has only one port (ethernet) Do I use a port on the router to plug in the landline phone?
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Need to Sign in twice to see call history then can't log off.
When I sign in to Cox, then click on Call History, a different sign in scrreen appears and I have to sign in again. When finished with the call history and trying to log off it doesn't work.
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Cannot manually block a number
I press *60, then 2, then enter a valid 10 digit number and am told it is an invalid number. But if it was the last number that called and I press # it is successfully blocked but when it is read back to me it puts the number one in front of it, eg, 222-222-2222 is read back as 1-222-222-2222. This
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Cancellation of Land Line
I'm thinking of cancelling my Cox land line. Is there a way to forward calls from the former land line number to my cell phone number?
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Can’t call Cox or chat
I have been trying for 2 days to get my new service working. I have called a lot & tried using the chat box online. The phones either don’t ring, ring forever with no answer then hang up or have me go through prompts than hang up. I already want to cancel my service since I can’t even use this! How
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