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Topics related to our landline phone service
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Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
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Am I charged for free 411? Which is 1-800-373-3411 in RI?
Just want to know if ‘Free 411’ is really free from Cox in RI or am I being charged like it’s a 411 call?
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Caller ID not giving correct time. 1 hour off since daylight savings time changed.
Caller ID not giving correct time. 1 hour off since daylight savings time changed.
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will my vintage rotary phone work with cox digital phone system ?
will my vintage rotary phone work with cox digital phone system ? thank you . .
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Caller-ID For All, To Dissuade Telemarketers
Just my opinion. If COX was serious about reducing Telemarketers, then even your Essential phone service would include 'Caller-ID'. Even as nearly useless as Caller-ID has become, this small allowance would greatly curb customer nuisances from Telemarketers. Only Call History online is made availabl
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No More Telemarketers!
I recently purchased a Panasonic cordless phone with automatic call blocking. It requires a caller not listed in the Panasonic's phone book to enter a simple 3 digit code to be connected. After using the code the caller will not be asked again. My phone no longer rings with unwanted calls. It is ver
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Voice Mail time-stamp off by 3 hours and callers being told my number has been disconnected.
For as far back as I can remember, my voicemail has been off by 3 hours. I've tried to get this fixed numerous times but nothing ever gets fixed. I have reset my modem, changed the time on my phone but it always changes back to the wrong time. That wouldn't be so back because I can subtract three ho
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Home Phone calls Cell Phone
I do not have long distance service on my home phone. But the past several months, my Cox bill shows I've made long distance calls to MY CELL PHONE which is a different area code. Cox charges .18 for a 1 second call to my cell phone. I wasn't at home on several occasions, so what the .......... is h
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Cox home phone, are they premium numbers?
Our company uses a tool called PagerDuty. When I signed up and tried to add my home phone number, I got an error that said: Phone number Premium-rate numbers are not supported. The help text has the following: 1. Premium-rate telephone number Premium-rate telephone numbers are telephone numbers for
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Long Distance Calls
With VoIP, is there still a charge for Long Distance calls within the US? I'm sure calls to Alaska and Hawaii could be justified as Long Distance but I'm just curious how the Internet would be considered long distance. 🔒 Don't lockout this post because I'm questioning costs or charges. It's not a b
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Using Cisco IP on Cox Digital?
Hi, I currently have residential digital phone service through Cox. I'm not happy with my current phone setup and have been looking at some of the Cisco IP models for my work-from-home office. Can I plug a Cisco IP or VoIP phone directly into the Cox digital phone modem or are these different techno
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