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Phone
Topics related to our landline phone service
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Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
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Where do I plug in our home phone? I plugged it into the router, in Tel1 and there is no dial tone...
I also tried Tel2 and the phone jack in our home, no luck
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Landline - lost functionality
Cox recently (2-3 months) REMOVED the ”call forward NO answer” from residential service. I know their system is capable of it as it is listed as a feature for business accounts. I've called 3-4 times and have been told different stories each time. Even their reps don't know which features are availa
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Phone - Voice Tools - for over 4 weeks - No History & No Settings
Phone - Voice Tools - for over 4 weeks - No History & Settings yields: "We are currently experiencing technical difficulties to process your settings request. Please try again." COX - Please fix these breaks in service! Need to know who called and when.
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Nomorobo
Are there plans to open up the use of Nomorobo to all folks who have phone service with Cox ? I am currently unable to get it to work. It tells me my number (through Cox) cannot be saved.
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Voice Tools - History - Outbound calls No CallerID, just phone number after mid June 2019
Have talked to several Reps and all say this was a "Feature Change" that happened mid june when new Voice tools add NoMORobo functionally. When I view my History, prior to mid June - All of my outbound calls still show CallerID data and after mid June only the Phone number. When I view the Voice Too
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Same old...Same old...
How many months have COX telephone customer representatives told me they are not seeing any negated issues on their end, eight months now? I have been using my computer to talk with COX on the phone so I don't get disconnected and they seem to think I can hear, I CAN'T HEAR. I'M DEAF, you ignorant f
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Land Line Service
I have been without a land line for 1 week. Is the problem Cox is having ever going to be fixed?
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Telephone issues
We are not able to dial put or receive telephone calls at our business in Providence?
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Do Not Answer Call Forwarding
After a few rings, if an incoming call was not answered it was forwarded to my cell phone. This has now stopped. The only option I see in Phone Tools is to forward all calls, What happened to the Do Not Answer Call Forwarding?
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Can not get inbound phone calls. When ever someone tries to call me. They get your call not be completed at this time. Even though I can make outgoing calls.
Could I have some how accidentally blocked all incoming calls? Since like I said before that when someone tries to call me. They get your call not be completed at this time message. Even though I can make outbound calls.
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