New Contributor
•
1 Message
Caller-ID For All, To Dissuade Telemarketers
Just my opinion. If COX was serious about reducing Telemarketers, then even your Essential phone service would include 'Caller-ID'. Even as nearly useless as Caller-ID has become, this small allowance would greatly curb customer nuisances from Telemarketers. Only Call History online is made available to the Essential service customers; ~15mins. after the call. Not much help to avoid Telemarketers. For Digital phone service, Caller-ID should be standard across all COX phone services. Not doing so, I can only assume the feature is being used for just monetary purposes.
MariaL
Moderator
•
742 Messages
5 years ago
Thanks for reaching out to us through Cox Forums. We appreciate your feedback and have forwarded this to our Product Development Leaders to ensure that your voice is heard.
Maria
Cox Support Forum Moderator
0
0
Bruce
Honored Contributor III
•
5.7K Messages
5 years ago
It's disturbing Cox actually goes through a process to remove the Caller ID.
Mouth is right about Caller ID not being truthful...or at least even accurate...but it would provide the initial stink test.
2
0
Bruce
Honored Contributor III
•
5.7K Messages
5 years ago
Nomorobo has proven to be as effective as the Do Not Call Registry. The worst thing to have happened to landlines is an Internet connection. Robocallers used to be as advanced as a fax machine...now its computers and software behind private networks.
Within the next 18 months, the FCC will "demand" service providers to create, issue and validate digital certificates in the Caller ID data. That's fine but I feel Cox would need another overhaul of their telephone service.
For example, 6 years ago, my Mom moved her service to a new house and during the switchover; the Time-Warner rep misspelled her last name. Mom has since corrected the misspelling but as compared to the rest of my family, only Cox still displays the misspelling. How would Cox validate a certificate with current erroneous data?
0