New Contributor
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1 Message
phone line
My phone has been with "no line" for 3 days now. No information from Cox simply there is an outage in my area and they will notify ... how does a huge company like Cox not have more information concerning a PHONE .... we are older and in these times need a phone ... is there anyone else on the coast of California without a landline or know what is going on with Cox?
Bruce
Honored Contributor III
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5.7K Messages
5 years ago
I agree Cox should be more transparent...and informative...with their outages. They used to have a Status Page but got rid of it due to bad marketing.
If you have no phone, Google offers a "phone" service in their GMail. It worked for me during my outage. Your Caller ID will read San Fransisco but it'll get you through this tough time.
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KevinM2
Former Moderator
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1.5K Messages
5 years ago
For additional support, please email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
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