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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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static

I have static phone since last week. Cox sent three technicians, but the problem is still there. Cox seems to be very irresponsible, as they don't really care about customers. The technicians they sent are not well trained and don't communicate with each other. My neighbor is having the same problem

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Does Nomorobo really ring your phone once to alert you to what should have been a blocked call?

I am hoping that I am wrong about the single-ring "alert." I sometimes get 10 or 15 junk calls per day, and having each and every one ring my phone a single time would be a continued annoyance. If it's true, then I see no point in implementing Nomorobo and will continue to seek out a call-blocking s

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Calls listing my number as the caller ID (ie. me calling me)

I have been plagued the last month or so, I have been receiving numerous calls listing me as the caller ID calling myself. I have reported this to COX during a live chat and a ticket (whatever that means) is supposedly opened. I then was asked to report all subsequent instances. I tried using live c

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Update My Phone/Disconnection of Service Letters

I keep getting letters warning me of a disconnection of my phone service if I don't update my phone, yet I went in to a Cox support store and scheduled an appointment and had a technician come back in March. When I go through the updatemyphone link on Cox it just throws me to my profile with no othe

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ghost phone call

Last night, at 9:18pm, there was an outgoing call on my voice tools call log that I DID NOT make. This happened once before as well. Creepy, to say the least. Has anyone else had this happen?

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New VOICE service does not offer priority ring. Can COX provide this feature?

The subject provides the question.

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does call forwarding work with nomorobo turned on?

Does Call Forwarding work with NoMoRobo turned on? I know it won't work with Do Not Disturb or Voicemail active, but there doesn't seem to be any information about whether Call Forwarding and NoMoRobo are compatible.

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Why am I getting spam phone calls from my own home phone number and caller ID associated with the Cox phone service?

Within 48 hours received 7 phone calls from my own caller ID and home phone number to the HOME PHONE. When I answer there is a silent tone, then the line disconnects.

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Call History not showing in Voice Everywhere

I and other users still have this issue. It has been a problem for a month. This is a crucial element of Cox's new system that hangs in limbo. I individually have talked with Tech Services ad nauseum, escalated and escalated, and "We're working on it" for over a month is not acceptable. If Cox is go

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Nomorobo

How do I find out if I have monotonous?

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