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Phone
Topics related to our landline phone service
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Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
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Nomorobo is blocking a valid number. Is there a white list?
I have someone trying to call and he keeps getting blocked by robo. Is it possible for me to indicate that the number is 'OK'? Can I create a personal 'white list'?
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NOMOROBO 100% ineffective so far
I've had NOMOROBO for a few weeks now and it hasn't blocked a single call. I report the numbers to NOMOROBO; some of them are repeat offenders, but it doesn't seem to help. I'm grateful that Cox provides this service but so far it hasn't done anything to block robocallers. Just venting.
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iPhone emails once again will not send through Cox
This is a copy of a forum post from over a year ago. I have had this issue twice before and with enough pressure on Cox support they managed to fix their broken system. Come on Cox, do your job and fix this problem once again! FYI I am on port 465. If I am on a Cox wifi outgoing mail works. Same on
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What are the lines displayed in red in the call history?
Some lines in the call history are displayed in red. Can someone tell me what that means?
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Missing from Call History.....
Several important calls I've made to different companies on multiple days have not displayed in Call History. Today 4-10-19 I called Cox & a message came on about an outage in my area with phone service & TV, But I was on the phone with Cox while watching my TV........Earth to Cox,,anyone home???
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Certain TV channels to lock up / won't load. Examples MASN2 135 and all HBO channels 1399-1313 will sometimes start after a short delay, but the freeze after about 1/2 second the go back to scrolling dots
Can a 'possible' area outage cause only certain TV channels to lock up / not load. Examples MASN2 135 and all HBO channels 1399-1313 will sometimes start after a short delay, but the freeze after about 1/2 second the go back to scrolling dots (work in process) then to black. Sometimes, they just go
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Personal vs. Automatic outgoing recording for incoming calls
When someone calls while I am on the phone, the outgoing message for them is an automatic request to leave their message--not my voiced personal recording I established on my phone. When I'm off the phone my correct personal recording is presented. I do not want the automatic recording. How can I ch
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Call Waiting
I turned off the call waiting feature online, but I keep getting calls when I am talking, which is very annyoing. I talked to Cox and they could not figure out.
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static
I have static phone since last week. Cox sent three technicians, but the problem is still there. Cox seems to be very irresponsible, as they don't really care about customers. The technicians they sent are not well trained and don't communicate with each other. My neighbor is having the same problem
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