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Phone
Topics related to our landline phone service
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Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
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"Your Connection Is Not Private" error
URL: https://phonetools.cox.com/history?type=voice Edit: the problem is with https://phonetools.cox.com/. Nothing can be accessed normally past it without dealing with the dire Google Chrome warning. Perhaps this has something to do with changing from daylight savings time to standard... please advi
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There is a problem with this website’s security certificate.
When I try to log in from my work computer and check my voice mail or call history, I get the above warning and cannot get in. When I try to log in to the same area from my home computer, I get a warning that my computer's clock is not up to date or something like that. What is going on? How can thi
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Expired Security Certificate for Cox Phonetools
Subject: Expired Security Certificate for Cox Phone tools I get an error pop up when I try to access Cox Phone Tools... Your connection is not private Attackers might be trying to steal your information from phonetools.cox.com (for example, passwords, messages or credit cards). Checking the Web Page
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Can no longer disable call waiting
I found out today that on the new platform there is no way to disable call waiting. It’s not an option in the phone tools and even tech support can not do it. Even downgrading to the most basic line did not work. I was told it may still be an option for some because they are still on the “old” platf
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set reminder
My Set Reminder is not working. I go to Set Reminder.... set to this program only.... set for 10 minutes... then hit the set reminder button (B) and it does not set the reminder
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Voice Everywhere App on Android
The Voice Everywhere feature of the new Cox Connect Android app is non-functional. Briefly, it just doesn't work!Please have someone test your aps before they are released.
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How can I block a telephone number?
We get so many unwanted calls; how can I block that number? Do I do it while I have them on the line, or after I have hung up?
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Caller ID timestamp is approximately 11 minutes slow
As of approximately 6:04 PM EDT on 10/22/2018 here in Hampton Roads, VA, the Caller ID timestamps are approximately 11 minutes slow. I verified this with multiple calls using 2 autonomous caller id display systems. What gives?
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phone calls not recording in voice tools
I have made several long distance calls, which are not being recorded in voice tools. This is the only record I have of these calls since they are not listed on my bill. I have to log into the website and navigate to voice tools, which is a pain, since you blocked me from your new app just because I
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Receiving phone calls on a Cox VOIP phone.
When I try to call a Cox VOIP phone from my landline with another phone company I get a recording "All Circuits are busy, try again later." If I call from my cellphone it works fine. I have called the tech support from my phone company and they cannot find any problems on my end. The Cox VOIP custom
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