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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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nomorerobo and simulianeous ring

Received info that Simulianeous ring is now available to use nomorerobo on my COX phone. Spent several hours on phone with Tech help, in the end they said this is a new system and no one seems to know how to get it to work. I was advised to call back later when they know how to get it to work. Curre

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Spoofed numbers

How is it that criminals who spoof CID information to knowing push their harassment through can get away with their activity? Is there any technology available that specifically detects that the CID info does not match where the call is originating from and dumps the call? I'm tired of having so lit

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Blocked numbers list

I have several numbers on my blocked list that are somehow able to bypass and get through. This just started yesterday or today. Is there a glitch on this feature?

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what happened to phone tools on Cox Connect app?

What happened to phone tools on the Cox Connect app??? When I try to open it, it takes me to the app store to download a completely new app. There is also a message that says “This app requires specific features not available on this device.” I use an iPad, by the way. Moderator Becky spent a few da

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*67 Dial Tone Confirmation

When accessing "Caller ID Per Call Blocking" *67, I get a stuttered dial tone (3 dial tone interruptions) followed a higher pitched tone. Then this sequence keeps repeating until eventually disconnecting. It does not go to a normal, steady dial tone after the stuttered dial tone, which is the way wo

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bluetooth headset for 3 lines

We are a cox telephone customer and wondering what bluetooth headset would handle 3 phone lines.

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Nomorobo access in Omaha

When can those of us in Omaha expect to have simultaneous ring. I have had the indoor telephone modem for many months, but nobody seems to know how to go about getting the packet feature set up on the modem, (or whatever it is that makes it work with the simultaneous ring) After reading lots of the

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Call history log not working

I can’t access my call history log on the cox website or on the cox connect app. Can you put in a ticket with tech support? Thanks.

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Can't cancel phone service

We do not use our phone anymore and I call to have it removed and I'm told it would be cheaper to keep it!?? How is it cheaper? It will lower my bill by almost $30. So why pay that if I don't use it? Plus the installer took our phone modem, so I can't use it!

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Nomorobo

When is Cox Nomorobo coming to Phoenix Arizona. I see Cox uses this as a come on but its been way too long. Very disappointing.

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