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Phone
Topics related to our landline phone service
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Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
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Simultaneous Ring
When will simultaneous ring be activated in the North Scottsdale, AZ area? Nomorobe appears as a new feature in my phone service under "My Account", however when I go to Phone Tools to complete the Noborobo signup, Simultaneous Ring does not appear under Settings. In a call to a Cox service represen
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Have turned off voice mail but still get stutter dial tone. How can I make it stop?
Have turned off voice mail but still get stutter dial tone. How can I make it stop?
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Voice Mail Time Zones
I live in Arizona (MST), yet my voice mail records messages based on Eastern Time. A message received at 4 PM will be readback as received as 7 PM. How can I fix this? Cox was unable to help and said there was nothing they could do.
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Timeline (2nd Post) for Docsis 3.1 eMTA modem?
(Repeated Question - Cox apparently doesn't want to say it's a marketing scheme dreamed up by the execs.) I currently receive phone service through an eMTA modem. I have recently decided to upgrade my modem to a docsis 3.1 modem. However, there are not any docsis 3.1 eMTA modems on the Cox approved
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I received a new VM today and when I listened to it...suddenly I had another VM from 3 DAYS AGO. Why didn't it even show up until today? No transcript to my email. Nothing! And now I may have missed an important opportunity. Please tell me why this cou
I received a new VM today and when I listened to it...suddenly I had another VM from 3 DAYS AGO. Why didn't it even show up until today? No transcript to my email. Nothing! And now I may have missed an important opportunity. Please tell me why this could be happening (and yes, I have checked for new
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robo calling feature
have been trying to get this no robo call thing to work and after two days of trying, it still says my phone isn't protected, so when will it be available for me to use, I am about ready to take out my landline and do without.
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New Cox service and phone jacks not working
My Cox service was just installed a couple weeks ago. I previously had ATT Uverse which then went to Frontier. I just realized that none of the phone jacks in my house are working except the one in the kitchen. Why would that be? In the kitchen I have a base set with an extension in my family room t
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Update - Outbound calls I didn't make in call history.
After unplugging the phone jack in the alarm system box, once again, for the 6th Thursday in a row, at 1:22am, my phone made an outgoing call to 855-294-2278. I guess I'll make another call to Cox. Maybe whoever I reach will have something new to suggest, other than switching out the modem. Thanks t
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Dear Cox, why is my blocking phone number ability limited to ONLY 30 numbers? I must get three spam calls a day and must clear the numbers too often. How about UNLIMITED blocked numbers ? PLEASE!
Dear Cox, why is my blocking phone number ability limited to ONLY 30 numbers? I must get three spam calls a day and must clear the numbers too often. How about UNLIMITED blocked numbers ? PLEASE!
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Outbound calls I didn't make in call history.
For each of the past three Thursdays, my call history shows there was an outgoing call made at 1:23am to the same unfamiliar number, for the same length of time. Problem is.......I never made the calls. What's happening?
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