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Phone

Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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My onscreen caller ID is not working (again) (still).

This past weekend I did a chat with "Annie P", and she went through the canned list & rebooted the cable box and satellites, even though I had already done it and told her so. Then she said she would elevate the issue and someone would call me "within 5 minutes"--which I didn't believe, but was hope

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call history in phone tools not working

I had an old modem switched out for a new one today on my landline and now my call history does not update anymore. How can I fix this? Thank you.

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No dial tone

No dial tone since about 7:00 PM, Saturday, 5/19. Laguna Hills, CA. 949 area code. Any suggestions?

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We have a dial tone, but the other line can’t hear me at certain times a day

For the past week, the only time my phone fully works is from 2p-8p. The rest of the day, I HAVE a dial tone but no one can hear me. I can hear the other person perfectly, but they can’t hear anything I say. Just silence. During that time, my message system voice is all garbled and I can’t hear my v

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X-wife calls

I just found by accident that Cox phone tools show incoming calls but only for 120 days . It would be great if I found this out sooner . I need more then the 120 days to take to court for the incoming calls of my husbands X-wife that has been calling our home at all hour's and leaving messages and h

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I cannot make Cox to Cox calls.

When the party answers, they can hear me, but I cannot hear them.

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DPQ3212 DIGITAL PHONE SERVICE AND PANASONIC TA624

THIS POST WOULD PROBABLY APPLY TO ANYONE HAVING A PHONE SYSTEM IN THEIR HOME. MINE IS A PANASONIC KX TA624 WHICH HAS WORKED FINE FOR 10 YEAR. COX GIVES ME THREE INCOMING PHONE NUMBERS (TRUNK LINES) AND THE PHONE SYSTEM (SWITCH) SERVES IT OUT TO 16 PHONE STATIONS IN DIFFERENT ROOMS AND LOCATIONS. EAC

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why is cox charging $20 to send an emta modem ?

We still have the outside NIU for cox phone and got our final notice for the emta change which should be free, but we are being charged $20. we also are on premiere 150 mdown and the only emta's that look s like it will handle it is the D3.1 emta which is for gigablast customers only.

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New phone modem doesn't work.

Last week, we bought a new phone modem - Arris TM 3402A. This week I tried to connect a phone to it. No anything. No dial tone. No light on the front of the modem. The phone I used to connect to the modem works when connected to a land line jack.

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Unable to find my phone number can you tell me

Can't find my phone number can you tell me

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